Journeys — Local services in Town of Hempstead

I was in the store wanting to change two pairs of shoes, very heavy service on the part of the employees, I just wanted one more number of those who were already returning and they went crazy and they said that in the styles of shoes that I was looking for there were no more, they showed me different styles that I even told you look like a man to which she answered prepotently, BUT they are not,,, look for employees really kind and eager to work and also not to be racist, beautiful shoes but with the very personal weight of today, those of Sunday were...

I purchased shoes as a gift for my wife. That was easy enough. The size was wrong. When ny wife went with the receipt to return the shoes she was told she couldn't get store credit and she needed the credit card to return the item. They could only return the money to the card. She returned with the card and this time they didn't ask for the card just returned the money to my card. How do they not offer store credit? That makes it impossible for a gift to be returned and the party get the value of the gift. This was the first and...

My experience was horrible! When i went to go purchase a boot all of the employees including the manage were All on their phone. When i went to go exchange the boot because they gave me two left feet, the manager Rebecca Hines was very rude and nasty to me. She wasn’t helpful at all. She was giving me false information so i had to call customer service. I ended up going to the journeys in queen center where Antonio the manager helped me. I had a amazing in store experience, he had...