Primark — Local services in Town of Hempstead

I was shopping with my family but right before we started shopping my mom asked me if i wanted a shopping cart but i told her no because i was not getting a lot of things so i ended up putting the things i was buying in my baby stroller but like i said its wasn’t a lot of things i was getting.. so i saw a security guard he looks Indian with glasses older as well . he was looking at me from a far distance so i told my self let me remove the things from the stroller because the security guardis looking at me in some ways that made me feel uncomfortable as I was removing the things from the stroller, he approached me with a shopping basket he told me to put the things in the basket, but I told him no it was OK because it was not a lot of things and I will put it on top of the stroller so you guys can see it but he was trying to force the basket on me, but I told him no as when I told him no, he was on his headphones with someone telling the person and what I was wearing what color stroller I had who I was with I heard all those things because he started to follow me he kept getting closer and closer made me feel uncomfortable more I wanted to approach him, but my mom told me to wait until i Cash out then I can approach him, but I like I said I felt uncomfortable. I had my baby with me and my mom and the way he was following me around I don’t think anybody should experience that I always go to Primark to shop that never happened to me then after I felt uncomfortable, I approached him before I cashed out. I asked him why are u following me he told me he wasn’t following me so i told him u are so why he was like he’s not following me and laughing while he’s saying he not following me then he was like let me explain something, but then if he had to explain something to me why is he lying saying that he was not following me? so I told him you do not need to explain anything right before I told him that another guy came up with a basket again in a very rude way this guy was African-American. He did not had on a uniform. so they embarrass me in front of everybody so I did not purchase anything I left the store but like I said it was so uncomfortable. I have never got treated like this. I work for my money and I pay for my things. There’s no reason for me to go stealing clothes from Primark lol first of all, my daughter stroller is $1500. Why would I steel from Primark not to brag, but just saying btw that’s not how u do your job u wait to see if i go to the register to cash out then u can judge someone i know for sure if i was white he would have not...

So I would have given this a 5 star since I’m a regular customer there but my recent experience was very unpleasant. Don’t get me wrong I love primark. I love the setup in store and their items. I was there 1 week ago and had 3 pieces of items to exchange for a bigger size, now I arrived at the cashier named NICOLE about 6:35pm (I know store closes at 7 on sundays). She greeted me with an attitude to begin with. I put my items on the counter and she started scanning, so I told her of my items to return. She said “stw you should’ve told me that from the beginning”, I responded by saying sorry I didn’t know that. She cancel the transaction and started over. I wasn’t happy with her attitude so I said if you don’t want to do it I can get someone else to cash my items out. She said “no one is available and everyone wants to go home”! And rolled her eyes at me. Is this the way to treat people? We are all humans with real feelings. I will return to the store to shop but I feel primark needs to hire better employees who actually love their job of...

The hours of operation need to be changed online.

It says that the store is open until 10 pm on Sunday, which is not accurate, I drove from Brooklyn to Valley Stream and got to the store at 9 pm, and it was closed.

I tried calling the store since all the employees were inside, but no one picked up.

The employees ALL had stiff necks, they wouldn't look at the door to even let you know that the store hours had been changed that's why I called the store phone.

I understand work days are long and tiresome, but a little courtesy...