Movin On Sounds — Local services in Town of Hempstead

I want to start out by saying that my husband and I have been customers here for years and sadly no more. We brought our truck here to be tinted like we always have with every other car before that we have owned and never had a problem. I made an appointment for Sept 23. After 3-5 days we started to see problems within the tints. Like how the tint didn't go all the way down to the weather stripping and there was small hairs inside the tint. Now mind you we have NEVER had this problem before. So I called and was told to bring the truck back and they would do it again. So October 2 we took it back for the SECOND TIME. Again waited 3-5 days before rolling down the windows. This time around the tint was not cut correctly at the top or the bottom of the window, to the point were I was able to play with the excess tint and if I wanted to could have pulled the whole thing off and the tint did not go all the way down to the bottom of the weather stripping. Not what I would call a good tint job. Along with that we started to notice small what looked to be holes in the tints. Again the same problem of the tints not being cut right. By this point I AM NOT A HAPPY CUSTOMER. So we take the truck back on October 9... The THIRD AND FINAL TIME. I told them that is not quality work and that I am not happy at all and that I wanted them to do it again. I told them that they have to find time TODAY to fix it (again). So when we went back to pickup the truck I noticed that there was still the same issue with the tint and that it didn't go all the way down to the weather stripping and that it was unacceptable. We asked the manager to look at it and tell us if that was acceptable work to him and was told "Oh my eyes aren't too good these days let me get someone else to look at it". So at this point the tint guy who did the work ALL THREE TIMES comes out and asks "Whats the problem?" My husband showed him that the tint didn't go all the way down, and all you had to do was tuck it under the weather stripping. He response was " Oh I can try that"..... WHY DIDN'T YOU TRY THAT THE FIRST TWO TIMES!!!!!!!!!!! The manager Mark told us that they never want to have unhappy customers and that we should go home and sleep on it. See how we feel in a few days. I told him that we have NEVER had this problem before with tints and that I was very unhappy with the quality of work to which I was told that I was being A BIT TO NIT PICKY! Excuse me how do you speak to customers that way! Sad to say that I will never go back there again for anything and will never...

No parent in their right mind would consider bringing three small kids with them to a auto body shop especially right after school... but that was my situation yesterday my car light sensors desperately needed to be fixed, it was a hazard drive with the lights turning on and off inside the car... I was a little bit hesitant about bringing the kids with me but to my surprise I had such a great experience, the staff at moving on sounds created such a good, professional, pleasant working environment and they were nice to the kids. The manager Noel stayed on top of my repair from start to finish, he explain to me what was going on with my car and different options I have to fix the situation, after my car was repaired he physically show me how my car would operate after the repair, which was great for me. Best experience ever, I was able to come in, get my car repaired, complete homework with the kids, and Noel made sure I had some extra money in my pocket for some well earned McDonalds for the kids :) I highly recommend moving on sounds for all Auto...

Still waiting for a phone call back on my 21 Jeep GCL. As a kid I built systems, when they were hiring didn’t want to talk to me, understandable they have a very good rep to uphold. Now that I have the money and own my own business to be able to afford a very good system I didn’t want to tackle it on my own. I went here. Still didn’t want anything to do with me pretty much put up a fight left and right, Not sure if they’re headed in a different direction or what. Call ahead for what you want. You’ll be greeted at the door by a sign asking you to call, not convinced there’s actually in the building to begin with. Also if you’re looking for window tints they don’t do that either, which is also very understanding due to the change in NYS inspection laws. They are still the best I just don’t know...