Went there today not knowing they were curbside pickup only. Every other store on the island is shopping in store so I didn't know. As I walked to the door a lady saw me, looked me up and down and very rudely and aggressively said " We're not open". I apologized and mentioned every other store on the island is open, when do you think you will be open. Her answer was " when Cuomo says we can don't you know this" I said maybe put that online so people know. I'm not going to continue in detail of just how rude this employee was but I will say this. I will never shop at that store again. It times like these a little civility would go a long way. a simple, My apologies sir, unfortunately we are not aloud to open until the gov allows us. hopefully that sooner than later. Instead I got one of the nastiest people I have every encountered at a...
Read moreI was very displeased with the cashier, Jon, and his behavior. My boyfriend and I went to return a jersey there that he bought there the day before. He didn't have the receipt but the tags were on and he has a number there. Jon was very difficult, muttering nasty comments and swearing under his breath during the whole returning process. I watched him glare at my boyfriend, who is 100% hispanic, while he wasn't looking. I felt maybe he was giving him a hard time due to to his looks or ethnicity. Either way it made us both very uncomfortable. I work in retail myself, as I can say this is terrible customer service. I wouldn't dare to make my customers feel that they were inconveniencing...
Read moreStore is very racist and disrespectful. Assistant store manager needs to be terminated immediately. Representatives and management lack communication, customer service, and professionalism attributes. Terrible terrible terrible. Was told by Tom assistant manager that colored people steal so he can have his representatives follow me around the store. Then another representative start yelling at me and threatening to fight me because she didn’t like my feedback about my experience in the store. Corporate helped a lot by making me feel more comfortable and less upset about...
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