On the Saturday October 30th, I walked in to exchange or refund. Staff members were very impolite. Also I would expect more from two managers at this establishment very unprofessionally rude, and spoke bad about us when walked out the store . And then bad mouth us and our culture.They continuously argued with us instead of helping us.They did not acknowledge there store policy whatsoever. Customer Service was extremely terrible.I would NOT recommend going to this location. They need better acknowledgeable staff members at...
Read moreThe staff is really nice and helpful here. I bought an animatronic that was broken when I opened it. Not only did they spend a couple hours trying to fix it for me but re do need me when they could not even without a receipt. It’s scary to spend $250+ on a Halloween decoration to discover 1. It doesn’t work and 2. You’ve lost the receipt! But they were super attentive and helpful none the less! The manager Amanda is awesome and...
Read moreHave to watch their prices (Home Depot selling better quality, more diverse and cheaper skeletons for example) and the quality of their gear. But overall if you are into Halloween gear then these annual popup stores provide tremendous entertainment for the kids, some good value and heaps of...
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