I was shopping for a good quality Mens suit at this department store. There was one man behind the cash register with a line of customers with their soon to be purchased items. I needed customer service. There was no one to assist me to find items in stock. The indifference of the manager reminded me that my four hundred dollars for a nice suit and accessories could be better spent somewhere else. Two stars because I heard Christmas music playing. Bah humbug! Don't settle for less. Persuade the dear clerks (after putting yourself in their shoes), that if it weren't for you, the dear customer going to see THEM, that they would be totally unnecessary and as obsolete as an eight-track tape player... unemployable. However, blame the upper management who place profits and understaffing above your needs. If I could try on a suit by magically entering the laptop on my dining room table, then that would be an excellent choice. Right down the rabbit hole, shopping with Alice. However, my magic powers eluded me and Alice in her Wonderland would need to wait for me at home while she intelligently peruses the Shopping Channel (or whatever you call it). I went to J.C. PENNEY'S and found what I wanted: a Michael Strahan, grey three-piece suit with silk pocket square. Perfect. Macy's wasn't exactly horrible, only...
Read moreThe lady with the terrible thick cakey heavy makeup at the makeup section with tarte and urban decay and all those other brands section made me feel so uncomfortable. i grabbed a makeup product to purchase soon while looking for other things like normal shoppers do. She felt the need to ask me if i have seen the product i was going to buy in my hand.. ? i felt so offended she gave me an attitude & she acted like i was going to steal it & had the nerves to have her and little friend spy on me the entire beauty section. so i ended up not buying there it and went to ulta instead because of the disgusting attitude she had. i understand she doing her job but thats to much hun u gotta chill with the attitude i know you have to pay in the beauty section lol . I wont recommend this place to shop for beauty go to Sephora or Ulta instead staffs are way nicer and polite & actually know how to do...
Read moreMy boyfriend and I went the other day to check out perfumes and purses for valentine’s day. I overheard one of the perfume ladies ask for someone to follow us over her microphone (i was wearing sweatpants and a sweater with a bun so i looked kinda bummy) and my boyfriend was dressed normally. there was an obvious secret shopper guy following us around. i understand they were just doing their job but they treated us like we were going to steal something instead of trying to help us out. idk if it’s because it was the way we were dressed but it honestly was very insulting and offensive. like i said i understand they’re just doing their job but there’s a better way to go about a loss prevention situation without having paying customers feel like a criminal and just being watched over by a huge dude clearly not there to buy a purse and perfume. most likely will not...
Read more