These guys really know their stuff, and offer a lot of knowledge and advice. When I contacted my computer's manufacturer I was on hold for about 20 minutes and got a generic answer I took about 5 minutes to find on google. The manufacturer told me they offered replacements for around $800.00 for the part I needed. I instantly looked for someone else and found these guys at North Country Computer. They took a look at the laptop, and spent a few days looking for an alternative to the full replacement suggested by the manufacturer. They knew what they were looking for, answered my questions with a deep-rooted knowledge from experience instead of generic google tidbits, and came up with a game-plan, backup plan, continued advice when I called and asked questions at no extra charge, and did so for a fifth the price the manufacturer offered, complete with a discount for using cash. I haven't ever felt like I've worked with a more transparent business before, with no extra cash-grabbing attempts, and they're gonna be my go-to computer shop for life because of it.
TL;DR - These guys know their stuff, have great prices for service, have no hidden fees, and are very honest...
Read moreI have worked with NCC for 4 years now. I find them to be excellent in every way, from their work, to their website design and maintenance, to their security practices and advice. They have helped my company in so many ways that were beyond the call of duty, I do not hesitate to recommend them. They have always been responsive and professional. I read that bashing review, and it really made me heartsick for this business. Knowing the people at NCC, I'm going to say that that basher is one of those in the world that just don't get it. When technical matters go over their head, they start yelling. This one was off her meds, plain and simple. I have worked with over a dozen computer/IT businesses over 20 years and find North Country to be up there with the best. Trust them and you will be...
Read moreMy son and I built a PC from components - we are total newbies - and we couldn't get it to connect with a monitor. We brought the system into North Country Computer Repair and they took a look that same day and had some helpful, friendly advice for us by the very next morning ( turns out our CPU and motherboard were incompatible - oops!). North Country Computer Repair was so helpful, fast and extremely affordable. Most importantly, the owner was extremely friendly and patient. Would highly...
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