One of the best decisions I made in the last several years was to call Wesco 53 and say goodbye to my old HVAC company. I was tired of being given the runaround, being charged exorbitant prices for repairs and maintenence that never seemed to fix underlying issues, or just watching them throw their hands up in the air at issues which happened under their watch. My home was always too hot, or too cold, and my bills were crazy. When they scoffed at the idea of upgrading to a higher efficiency system, I knew I needed to try someone new, so I called Wesco 53.
Ryan impressed me right away with his deep technical and scientific knowledge, rattled off the top of his head like it was nothing, as well as his forward thinking outlook, his tech savvyness, and his overall engagement. He recommended a type of high effficiency system to replace our old beast of a unit, and what a good decision it was –
Installation was incredibly quick, and all of Ryan's people were very professional. Once the unit was installed, he took me and my wife on a tour of our new heating system and walked us through all the fine points and things that we needed to know.
Its now been several weeks since installation, and the system is whisper quiet, no hot spots anywhere in the home (i have temperatue sensors in every room, and the variance in this 3000 sqare foot house is less than 4 degrees everywhere) but most importantly, my consumption of electricity has been 47% lower, even with the recent cold weather. With Con-Ed tripling people's rates, this will save us thousands of dollars. I never expected this unit would pay for itself so fast.
If you are looking for the absolute top of the line in service, with efficiency and innovation in the forefront of your mind, then you won't do better...
Read moreOur thermostat gave away a little over two weeks ago. I called around to see who could come and fix it ending up with my electrician. My electrician didn’t seem to quite know how to change the thermostat so I decided that I needed an HVAC technician. The thermostat finally completely broke the day before the hottest day of this year where the temperatures here soar to over 100° with no thermostat there was no air conditioning! As I expected most HVAC companies were extremely busy and didn’t even call me back after I left a message however, Sean from WESCO 53 returned my call within a half an hour, and even tried to schedule me on this extremely hot day when his technicians were already completely booked. Unfortunately, scheduling that day did not work out, which I understood but he’s scheduled us for the next day. The technician showed up the following day and were extremely courteous, professional and knowledgeable! They changed out the thermostat in no time ended up changing a fuse in my air-conditioning system and also checked to make sure that all systems were 100% without me even asking and the price didn’t...
Read moreCertainly! Here's the edited version:
After months of research, advice from public entities, websites, videos, and obtaining two other quotes, I got in touch with Wesco 53 with the intent to buy a Daikin FIT heat pump to replace our aging standard furnace.
Ryan came by shortly after I reached out and provided excellent advice, including how to avoid overspending on unnecessary changes (such as the hot water) and how to maximize rebates and credits. The quote was within our budget.
A weekend later, a team of three mechanics arrived and didn't mind the four flights of stairs they had to navigate to remove the old compressor and install the new inverter.
Wesco 53 reacted very flexibly to some unexpected challenges and put together a great solution at a fair price.
So far, the house has cooled down nicely. It will take a couple of months to know how well it heats, but I have no doubt it will be great.
We'll definitely sign up for the monthly maintenance subscription and are happy to recommend this local expert team for heat pump...
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