Alison's Jewelry & Repair — Local services in Town of New Hartford

Wasn’t a very good experience, my sister in law had dropped off my wife’s REAL GOLD chain, she was gifted from her grandmother. We dropped it off last week, she fixed it and again it broke while my wife was literally just sitting on the couch it just fell off …. so we take it back and she was super rude! she called the chain flimsy and said that no matter how many times we come back it’ll still fall apart… but the only “part” that was broke was that part she had already “fixed” so clearly it’s...

Was rude and not welcoming. I carry a knife on me due to the fact I'm a landscaper at its a tool for cutting herbs. I went in a she tells me I can't be in there cause I'm carrying a weapon. By the the I am Indigenous (Native American) and my husband is Black and I felt that's why she acted the way she did. Which is to bad because I needed to buy most of her crystals. She should be more warming to customers and stop judging books by...

I stopped there recently to have my rings checked for wear. Before I had a chance to say anything she reminded me that she closed at 5:00. It was 4:40. She looked at them briefly and assured me that the settings were fine. She gave them a cursory cleaning and was done. I will be taking my rings elsewhere to have them...