Computer Hut — Local services in Town of New Paltz

I went to computer hut with a broken iphone 6plus screen. I completely obliterated it, and thought that it would be more economical for a college student to get it fixed via a third party. I was terribly mistaken. Not only did I pay $150 for a screen repair but I also forked over an additional $50 for the camera repair. I took accountability and ultimately did not blame it on their poor diagnostic. After all it was a physical defect. However, I was offended and thought it was poor business practice when afterwards I came to them with a hardware issue. Apparently iphone 6plus' at the time had a bug that was called 'touch disease.' My touch screen was unresponsive and glitched and I came to them for help a third time. They said there was nothing they could do, and offered to buy my phone from me for a measly $10. I was screwed out of my warranty, had a useless iphone, and made the switch to samsung which if anything happens to it I know repairs wont be so costly as an iphones. Its situations like these that teach you its sometimes better to go straight to the manufacturer. I don't know if its because its college town but some of their rates are absurd on more technical issues. I called them not too long ago for kicks on an issue involving a macbook pro and their rate to fix a motherboard was way higher than Apples. They offered a price of $500 to replace the motherboard and Apple quoted me $475 to have the entire computer fixed inside and out. Please consider wisely before using their services, shop around and know...

I wish I could give zero stars.

I broke my phone at Murphy’s.. definitely my fault however, I came in the next day to get my phone fixed. The whole screen was shattered so I needed a replacement screen and I asked for a screen protector. When I first got my phone back it seemed okay however it started to become very (way too) sensitive to any touch or brush up against the screen. So I decided to bring it back they guy told me he thought the phone was fine but he’d take a look so I come back an hour later and he says there is nothing wrong with it. Now it’s been a month since I broke it and it’s been fixed and checked and the screen still doesn’t work. It does things by itself. It blocked about fifteen contacts. Ordered things. Changes music. It’s like the think is haunted. And the touch is so off it has taken me almost an hour to get this to be legible. If you bring your phone here expect the screen to not even work and practically be haunted. Ridiculous. (Edit) I can’t go back to get it fixed because I explained to the guy that I don’t live in new paltz I just go to school there and it would be ridiculous to drive all the way there and he assured me it would work and guess...

I brought my computer in after it experienced heavy water damage, sadly there was nothing that could be done to fix it. I left with all of my data on an external hard drive. I totally left my computer charger behind which I had loaned from my boyfriend. A week later I decided that I was going to get a Mac as my next computer I've only had PC's my entire life. I go back to Computer Hut and told them I wanted a refurbished Mac but knew NOTHING. They were extremely knowledgeable, stuck to my budget and matched me with the perfect computer. They also still had my boyfriends computer charger, so that was a major bonus. I've always had a good experience with the folks at Computer Hut and I appreciate that they went above and beyond for me...