Bacchus Restaurant, Brewery & Billiards — Restaurant in Town of New Paltz

Bacchus Restaurant is great, If you are looking for a quick meal then this is not what you want, but if you are looking for a place that gives you time to enjoy everything they have to offer and the company you bring with you and find a place that let's you choose the pace of your choice as to give you the time to make the best of your time, if you want a little quicker pace then say so, if you want to enjoy your company and conversation along with the many amenities they have to offer please say so the servers are not mind readers and they are human (we are not perfect people) sometimes things happen and sometimes things go really well, if you feel like your not being attended to then please let someone else know, speak up, talk so you can be heard from not yelling but so someone can hear you, if you are having a good time say something let them know, if you feel like you had a not so good or bad time say something let them know, remember people it's like any other establishment it's run by people just like you and if the place has been there for over 30 years maybe more, then they must be doing something right by listening to there customers weather good or bad that's why they are still in business people, I truly love the place and the beers 🍻 on tap served just like they did in Greece, Germany and like at temperatures between 40° & 55° degrees, remember that beer was around before refrigeration and usually to truly taste a beer on tap is to taste it above 39° if it's brewed on site or if that is the way it is supposed to be served so you can truly appreciate the taste of the beer your drinking, if you really want a cold one then order a bottled beer from the refrigerator, but please understand people give someone a chance if they messed up don't keep complaining people remember that we are human we do mess up sometimes and we learn from our mistakes or did some of you people out there forget that you once or twice messed up ,we learn from our mistakes and others that have been there, but anyway this place is FANTASTIC to me, good job Bacchus Restaurant I don't think there has been a dish I didn't like here and I try something at...

Worst dining experience of my life. Coming to New Paltz for a weekend with my sister we decided to go into town and stopped in at Bacchus . We were told to seat ourselves where we wanted so we chose outside. After waiting about twenty minutes we were greeted by our waitress. We ordered two ciders. We were told that the ones we chose were out so we chose two different drinks and we're told they we also out of those but our waitress told us she'd double check. They did have the one my sister ordered but not mine. Since I didn't want to keep guessing what they had, and the waitress had absolutely no idea, I just stuck with water which our waitress seemed annoyed with. We then ordered our food, calamari appetitizer and two entrees. After over an hour of not seeing our waitress, she finally came over and said "wow no one brought you food". She then brought out the calamari which was okay (but cold). We inquired if the food would be coming since at this point it had been an hour and a half and all we got were one drink and an appetizer would be coming as well and were told "well this was put in as an appetizer" with a condescending tone. We waited another half hour without being checked on and at this point it had been two hours so we went and asked if we could just pay for what we ate and received an outraged , huffy response and we're told they needed a manager was needed to change the bill and were asked "what did you order again?". We told them, and waited for the manager which after waiting another ten minutes, never came. We left cash for our food and left. We then walked down the street to McGillicuddy's where we were greeted by the hostess, the bar manager and Brian, the owner (who also brought us our food), seated, and served within about 15 minutes with smiles and great service. I'll let you make the...

Made reservations since we had 6 people and a stroller and was told everything would be okay. When we got there they had to put together a table in the pool hall area because they had no idea who took my reservations and couldn't accommodate us. It was boiling hot downstairs, bathroom was out of order and the bathroom upstairs was absolutely disgusting. The carpets smelled and our chairs kept getting caught in the gaps in between the pieces of carpet. We got our appetizers and not 5 minutes later got our dinner so everything was on the table together which defeats the purpose of getting appetizers. We got refills once and even though our server was very pleasant and nice we sat with empty glasses. I also thought it was odd that gratuity was added with 5 adults and a kid but that was the least of the problems. There were flies that would not leave us alone and not one time did a manager or anyone come down to us to offer their apologies or ask how we were doing considering it was obvious they screwed up and we weren't happy down there. The food was mediocre at best for the price but the hard cider I got and the beers my family got were good. I recommend coming here if u want drinks and maybe a light appetizer with one or two people but definitely not with more and I will not be returning. There are a lot of other places around the same area that have great beers great food...