Walgreens — Local services in Town of New Paltz

The pharmacy technicians are really rude...one girl was so disrespectful to an elderly woman who was just asking normal questions about her medication, one hung up on me on the phone...on purpose!, and they all seem to have a snotty chip on their shoulder. I was talking to the pharmacist and one tech told me to stand back and he shut the gait in my face while I was talking to the pharmacist (the pharmacist wanted to talk to me, not the other way around)..and it was not an easy to see through kind of gait. I don't know if it's generational or what but they have no customer service skills, at all. I've already talked to the manager about it, but nothing changed...it just got worse. Plus, I've been getting the same medication refilled every month for well over a year and every time I go to get it refilled they're out of it. I either have to wait several days for them to reorder it and have it sent in or I have to go to another Walgreens and hope they have it. I won't be going back there and I definitely won't recommend them to...

Honestly would never come here! The customer service is awful, there's a young girl who is just completely rude that works there. Before she was even inside the building she was being rude along with her friend that drops her off. Telling customers off and giving them dirty looks. What great customer service! Makes you feel not welcomed to go in the store to shop because of how rude she is and then you have her ride saying they are not the ones to mess with. If you are going to employ these young adults here that have no customer service and are completely rude, I will no longer be coming here. I'm not shopping in a store where I will be harassed and feel unwelcome because of this girl and her...

I switched to RX delivery as past issues with pharmacy and controlled drugs. I switched back as they’re too expensive..pharmacist insinuated i was “doc” shopping or something and if it happened again wld NEVER fill again and hung up when I asked him questions as I explained my doc didnt make change in his system—pharmacist said, “whatever!!” like I was a child lying! I’m a disabled senior female American citizen! i have cognitive disability…he was rude, unprofessional and I will never go tjere...