I recently decided to redecorate my living room and, after meeting with several decorators, I had the pleasure of working with Franci Berman. From the start, I felt overwhelmed and unsure of how to move forward, but Franci immediately put me at ease with her energetic and reassuring style. She promised to guide me through the process with no pressure to buy anything—and she truly delivered on that promise. With incredible patience and sensitivity to my indecisiveness, Franci scheduled a series of meetings where she presented different floor plans tailored to the size and shape of my room. She showed me that not everything needs to match and that mixing materials can bring character and flair to a space. After three months of thoughtful discussions and countless phone calls, I absolutely love my new living room layout. I owe it all to Franci—her creativity, enthusiasm, and above all, her patience. She's not just a talented decorator—she became a friend...
Read moreThe Roslyn Serena & Lily store in Roslyn is so enjoyable to walk through and the sales assistance are wonderful! I had a great expereince with Shawn who assisted me with my driftwood coffee table, carpet and bar cart! The White Glove service men couldn't have been nicer and moved my furniture back to the carpet they delivered. One slight snag, after the delivery men left, I noticed my coffee table had a slight damage at it's base. Pam from the Roslyn location could not have been nicer and super professional. She immediately responded and took care of the issue... they are swapping the tables out in a few weeks. I can't wait...
Read moreWe had a great experience at the Roslyn location. The staff is super friendly and welcoming.
We worked with Sean Patrick O'Brien, he has a talent and a gift for incredible design vision. More than that, he’s genuinely caring, patient, and truly understood how emotional this move has been for us.
Sean Patrick went out of his way to make the whole process smooth and comforting. Thanks to him, he created a beautiful home that we’re really looking forward to moving into. His warmth and kindness made this transition so much easier.
We’re incredibly grateful for everything he did. We highly recommend using Sean Patrick!...
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