The first time I came, I was helped by Oz. He pulled me into a private room, examined everything I had, weighed it, explained what it was I had, their value, and gave a generous sum for it all. He was so kind and professional and I couldn't thank him enough. The second time I went, I was helped by Vijay. For some reason, from the moment i came in, it felt like me being there was an inconvenience for him. He briefly examined what i had, but for the things he offered to take, he did not tell me what i had, he did not weigh anything, and he even told me something i had was not silver when i confirmed with multiple sources that it was. He offered a very low sum for the items, just off the top of his head, keeping me in the dark the whole time. Was very shady, unprofessional, and i feel like i probably got screwed over. The entire process left a bad taste in my mouth, and i can only assume he handled me this way because he was suspicious of me (which there was no reason for), considering that many other reviews of him are positive. The overwhelmingly positive experience i had the first time is why i will definitely come back in the future, but i will only...
Read moreA moment to elaborate my experience with Gaurav and this beyond average, established jewelry business would be a privilege to portrait. I am honored to have received the opportunity to do business with Gaurav and wish there were more than words to express and display my gratitude for the professionalism and transparency of experience I have endured! Honest and fair, with the most friendly and respectful processes of anyone in the industry that I have come to know! Whether consumer, or business to business... you have nothing to lose, and everything to gain by getting familiar with them and pursuing your experience for any jewelry needs!!! Do get acquainted and get the best, you will agree!!! Thanks Gaurav, we love you guys! Sincerely,...
Read moreThey don't deserve not even a star! Perhaps because I spoke Spanish or dressed casual, but still can not lose my indignation, when the owner offered me $ 400.00 for two Cartier watches (one of them a Cartier Santos) and two alarm clocks, one Mont Blanc and other Tiffany. The owner told me that the Santos was old! Maybe he would not buy a painting by Van Gogh, because it is old! He did not know what is a classic !!! Thank God I am not in need and I rejected the "offer" which seemed more an attempt to take advantage of the ones in need. It was outrageous. I bought those watches, I didn't steal them. Do not go to that place! They will try to take advantage of YOU!...
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