I am a doctor and know the local assisted living communities well. The Arbors stands out for several reasons, but most importantly because of the warmth of the staff and residents.
My mom moved in a year ago and is very happy at The Arbors. The support staff are so caring, they check in on her every night. The on site medical care is excellent. Mom is followed by a superb physician, Dr. Rattner. Randi, the incredibly reliable case manager makes sure things run smoothly and always follows up.The Wellness Center manages a wide variety of medical conditions including diabetes, heart failure and COPD.
My mom makes jewelry as a hobby. The entertainment staff helped her set up and hold a holiday art show to showcase her craft. Mom plays Rummykub and Bingo nightly with a competitive group of friends and enjoys a game of chair volleyball after breakfast.
The best part about The Arbors is the staff. When you walk in, you’ll see a colorfully decorated lobby for holidays. Fatima greets you warmly at the front desk. Chef Albert trained at the Institute of Culinary Education (ICE) and is a master chef. He goes out of his...
Read moreWe worked with Friends For Life in finding an assisted living that would work for my mom. After looking at several places, we landed at the Arbors at Westbury. My mom has had several health issues while trying to adjust to life in assisted living. To say the staff here has been accommodating is an understatement. The Wellness and Care Manager are attentive and caring and supportive. Dr. Rattiner pays extremely close attention to my mom's medical needs. The care specialists are there to provide assistance with daily hygiene and all levels of care. The recreation staff are fun and engaging. Everyone knows my mom's name and encourages her to participate in daily activities. Reception ensures my mom gets her daily mail, newspaper and deliveries with a smile. Housekeeping keeps her room and laundry clean and maintenance takes care of anything she wants to hang up or plug in, etc. We are very happy with the care my mom receives and the love and attention she's given on a daily basis. When we have a concern it is addressed immediately and we are never met with resistance. Thank you to all who take care of my mom...
Read moreThe staff and director, Amy Cardito, couldn't have been nicer upon our multiple visits. My last visit really impressed me, the morning was bustling with activity, personnel everywhere, housekeepers in the hall, aides assisting residents to their rooms, wellness area a-buzz with case worker and nursing staff, food service personnel refilling supplies in the Great Room, activities of the day were in progress with many residents at attention, seated enjoying their coffee and each other. We met the Great Room director, very nice gentleman. In all we were warmly greeted by the abundant personnel and very impressed by that. My mother needs 24 hour supervision, delicious meals and close proximity to family members. I think the Arbors at Westbury has it all. My husband remarked as we left, "that place was as...
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