De'S Jewelers — Local services in Town of Poughkeepsie

Great experience! Went in with a couple of watches that needed batteries. Most important was a swiss army watch that belonged to my dad that I want to give to my son. I also purchased a leather wrist band as the one that it came with was worn and peeling. I mentioned to the young woman assisting me that it was a shame that I couldn't get an authentic band since it comes with the iconic swiss cross on the buckle. She took the band to the gentleman who changed it AND he replaced the new buckle for the swiss cross buckle from the old band! A service that was not only complimentary but that was also so extremely kind. Now my son has a perfect remembrance of his Grandpa. Thanks very much,...

Really bad decision bringing my jewelry here to be repaired. Expensive to say the least. Never did anyone take the time to discuss with me How my ring looks. It had a subtle tarnish/patina in between the basket weave design on the sides. Apparently they outsource the repair work on certain things. So when I got my ring back the patina had be polished away. They attempted to fix that mistake. And did a very poor job .sloppy like a child painting his first painting. Attempted to polish off some of it to just make it look even worse. I just payed and left.would not recommend this place for...

Outstanding customer service. Dennis was truly a pleasure to work with and had fantastic knowledge of the business. its nice to know there are still business' out there that take the time to know their customers and make them feel like they are the only ones there. Every transaction with this store has been flawless. From the clock to the ring. My friends did not steer me wrong. You all went above and beyond. I look forward to doing business with you in the future. Thank you from the bottom of my heart. I just love my ring and my new GF Clock. Can't wait to...