The wait time at this store is way too long. I am very unhappy with my experience. It is batshit crazy! One of the lady cashiers told that they are overworked, undervalued, underpaid and she complained the whole time while processing me. Hire more people! This is the busiest store in Poughkeepsie. They needs to fire their manager because having 2-3 cashiers when the lines are long is unacceptable and customers are rightfully complaining because it is in fact ridiculous. Some of us have disabilities and cannot stand for long. However, I do see that the staff is under great pressure and that is why I try to exercise a little patience because it is not their fault and they are doing the best they can with poor leadership. I see No need to be nasty to them. Give the energy to the ones in charge! It’s either that or next time, I will go through the door when I see...
Read moreWaited about 15-20 mins , 2 Employees, Long line … One of them was moving incredibly slow while the other was chit chatting , I understand with customer service to be polite to customers but you got to tell them sorry and keep it moving because I felt for some reason second hand embarrassment looking on the customers faces losing patience . If they can put at least 1 self check out that would do some justice . Other than that I love the prices , as far as it not being organized is not the store or employees fault you got customers picking up and placing items anywhere and as far as having 2 registers open isn’t there fault either , maybe there rate of pay is to low and no one wants to settle at that rate ontop of possibly dealing with rude customers and standing on there...
Read moreI hadn't been to this Burlington location and was in the area,so I stopped in. Ended up spending an hour looking thru the clothing and housewares. Very large collection of women's and juniors clothing. Wasn't too impressed with the clothing tops, but did find some good deals on summer linen pants and jeans. I do wish they'd have more womens shorts and a larger homegoods section. Some decent deals in the homegoods section. The fitting rooms were a good size and clean from unwanted clothes. Employees I encountered while shopping, in fitting room area and check out were polite and helpful. I'll definitely stop in again for...
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