What can I say??? I wish I had found this place way before I spent hours in Home Depot leaving frustrated with little customer service and no answers and no supplies. Then I walked into floor and decor and was blown away! I immediately was offered customer service and somebody walked with me all the way to the flooring I needed and gave me advice on what would be best for a remodel. I then was helped by somebody else in ceramic tile and porcelain tile and was even directed to talk with a free designer consultation! Now they're carrying vanities and cabinets as well, so it's pretty much become a One-Stop shop! I was able to take home samples of all of the flooring, the lvp, the ceramic tile, and specialty tiles so we could match two paint and everything. Samples are even returnable if you need to and bought too many like I did LOL. Everyone was just so helpful, nice and knowledgeable. I caught the manager at checkout and told them they all needed promotions! When I went back yesterday to place the order, the man who helped me immediately said "well hey again!" I'm going to get everyone's names because they all deserve a shout out for GREAT customer service! Don't get me started on the massive, clean showroom and selection here either. You will be thrilled at...
Read moreWow! F&D Design team EXCEEDS expectations. They have ACTUAL DESIGNERS that KNOW the products and are on point regarding the design trends and will work with you to effectively execute your design build. If your experience was trying to work through the other Big Box stores to source your materials, try the Port Chester Floor & Decor Design Team, you will be positively surprised by the experience and most importantly, results.
Quick note to highlight the knowledge of the designers, in my build we needed a stair nosing finished to the same specifications on the engineered hardwood chosen for the build. My builder, working with his sources could not source the nosing. The Design Team at Floor & Decor in Port Chester could, did, and now is a resource for my builder. They are exceptional and we are happy, successful homeowners as a result. Thanks again to the Floor and Decor team, we look forward to our next...
Read moreToday was our first visit to Floor & Decor, and it was exceptional from start to finish. We were fortunate to be assisted by Jennifer M., whose friendly greeting immediately put us at ease, even as we felt a bit overwhelmed by the incredible selection.
Jennifer’s guidance was invaluable. She helped us navigate our options, shared her knowledge throughout the process, and made the entire experience smooth and enjoyable. Thanks to her professionalism and attention to detail, we confidently finalized our selections and purchase.
We found everything we needed to complete our bathroom renovation in one place—everything was in stock, priced extremely well, and ready for delivery. The merchandise was exactly what we were looking for.
Floor & Decor exceeded our expectations, and thanks to Jennifer M., we’re looking forward to a stress-free renovation. We highly recommend both the store and her...
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