Raymour & Flanigan Furniture and Mattress Outlet — Local services in Town of Smithtown

After purchasing my coffee table and end tables at Raymour Flanagan and paying a premium price. I received my text message to go pick them up at the store. They were ready.. upon bringing them home. I discovered the box saying Ashley furniture.. I immediately did my research and found out the things I bought from raymour and Flanigan were indeed made and sold by Ashley furniture for much cheaper price…. The reason I went to Raymour and Flanigan was because I wanted a quality product and much more durability. I did not go to Ashley furniture because I did not want a cheap coffee table and end tables. On top of Raymore and Flanagan selling crappy Ashley furniture they charge me $100 more than Ashley furniture for the coffee table and $50 more for each of the end tables… so Raymour and Flanagan simply bought the stuff from Ashley furniture tacked on $200 and sold them to me…… Absolutely disgusting…. I went to Raymour and Flanigan and they did a price adjustment after a bit of arguing… so i advise everyone out there beware as to what you’re buying and do your research!!!! very disappointed in Raymore Flanagan they’re supposed to be the top furniture company out there for quality things, but I got a bait and switch…. Very disappointing… you can all do your research yourself. Look up white wash, coffee table, and end table. They are made by Ashley signature series Which you will find on the Ashley website much cheaper and furthermore even cheaper on Amazon Direct from Ashley furniture themselves.. Shame on you, Raymour...

BEWARE OF ONLINE SHOPPING!!! I bought an ottoman recliner online for close to $700 and this company wouldn’t even allow me to return or exchange it for a more comfortable piece , it hasn’t been here for a week. It is the most uncomfortable couch I have ever sat on. It’s supposed to be a recliner ottoman and when I called the store manager Andy he told me there is a no return policy and didn’t consider any options with no effort to satisfy his customer. This is the second piece of furniture that I got from Raymour that has no comfort in the brand I have a couch set and as soon as I sit on it it leaves seating prints as if it has been used for weeks when it’s damn near brand new looks old already and I had that for a month.I just moved into a new place and I’m so unhappy with all that I purchased for my living room space and they do not care to help you out. Beware and don’t waste ur money here especially if you shop on line . Mind you it took 3 weeks to even get this order and when I picked it up it was in a box so I was unable to try it and sit on it to see if it was comfortable. They have no courtesy what so ever to what you spend your hard working money for and there’s no comfort in any of the merchandise I bought for my living room. I am sooo unhappy with everything and their customer service. A living room space which should be the most relaxing space in the house is the most uncomfortable because they look good ONLY. This recliner is HARD ROCK...

My fiancé and I went in there to get a twin mattress for our guest room. We didn’t want it to be too expensive and knew comparative prices for what we needed. From the beginning, the salesperson didn’t really seem too aware of the available products and “conveniently” walked right past a reasonably priced, super-comfy twin mattress in order to try and sell us one for three times the amount. She was very slow in finding out the information, so much so, that by the time we brought the one we wanted to her attention (which we found on our own btw), she said they couldn’t let us take it that day, even though it was light and in a box, because everyone had gone home for the evening and they had a policy against us taking it ourselves! What a waste of our time. She also kept trying to talk us out of getting that one in favor of the pricier one, almost making us feel bad for not wanting to spend more. We left and are happy to report we found the same mattress on Amazon and it was even cheaper than in their outlet store. Will never go...