Anthropologie — Local services in Town of Victor

I drove to the Eastview store and back (round trip for me over an hour) only to discover that a bag I had purchased for my wife still had the large black plastic security tags attached to the bag and to the pouch inside the bag rendering it unusable. I called the store to see what they could do for me and was offered a half-hearted apology and was told that even though it would take me over an hour round trip to come back to get the tags removed, the only thing they could do for me was give me 15% off. I asked to speak with a manager but was told there wasn't one at the store and that the associate wasn't willing to contact the manager to make the situation right. I have worked retail. My wife has worked retail. Neither of us would ever let this slide without informing a manager and doing what it takes to make the customer happy. Especially when the customer has been majorly inconvenienced with regard to time spent. Unacceptable...

I wish I could give a zero. I ordered an item that was on someone’s wedding registry and it was on backorder. A couple of months later I received an email that it was still on backorder. A couple more months went by and I checked in and they said the item became unavailable, so they issued a gift card to the bride. They never told me it was unavailable and they never told me they would be issuing her a gift card. So now the bride has a gift card for the amount of that item and I can’t get her a real gift because I didn’t get a refund (obviously because they gave the bride the money). Should not have even been charged u til the item became available. Horribly disappointed in their communication and their policy and I will never shop in...

I have a weakness every time I pass by this store and come in, I love the brightness, and uplifting nature of the store and brands. I do love the boho-chic mood of the clothing and have found from time to time a piece here and there to add to my collection, but I do agree that the prices are high if it is a style that may not last a season. Their home decor I love, as well as the beauty section! Great place to buy, or simply...