Victoria's Secret & PINK — Local services in Town of Wallkill

overall I have no issues with victoria sercet any other time and I even got better customer service at the other malls. but for some reason your Sunday crew of 8/29. was straight up unprofessional. I was with my disabled mother and daughter, got many looks like they thought my disabled mother wanted to try on bras.. when we were there for my daughter. Then asked for my daughter to get measured. they had to go through three people just to get her sized. Then finally lady didn't want to touch her and trying get my daughter to hold the tape measure and do it her self. My daughter is fourteen didn't have a clue what she was doing and I had to help. had to go through two people just to unlock the dressing room door just try on her bras on and two shirts that she wanted. end getting more disgusting by everyone I ended up getting one bra. left the other bras and shirts. end up waiting at checkout with no cashier to be found. Then finally cashier comes waited on someone else when we're first. So yeah.. pretty my daughter size bra is only carried online. From the looks we were getting like they didn't want to be bothered by us. Plus the store wasn't even busy. Only two other couples were there. So yea they only cater to certain type of people.. so for your Sunday crew is a negative 0 stars...

Well, as good as can be for a guy I guess. I've been to a few locations of this brand, Middletown has been the best to me personally. All I'm there for is to pay, that's it. Maybe I'll wait outside, maybe I won't. In the Middletown store I've done both, and felt welcome either way. In Nanuet though, I walked in when it was time to reveal my card, and was met by a woman that reminded me of a "schoolmarm", dark hair pulled too tightly, blah sweater, and the glasses that the US military offers but a bit less appealing. I walked towards my beloved's voice calling me - and was intercepted by Brun Hilda and informed that I was not welcome alone. What? I then explained my reason for being there as my love approached, I was met with an argumentative attitude by Ms Hilda, so I complied, both myself and my Visa card left the store, and my heart unfortunately had to leave her soon to be purchases.

Anyhow, lss, go to Middletown V Secret if you are the boyfriend or husband, heck seems like Dad's were in there too, maybe internet love connections, I don't care. Neither did the staff in Middletown, they were professional at all times with all customers. Way better...

This location has some employees that are soo disrespectful and have the worst personalities! Guys are usually very very helpful there but the females are making everything soo difficult as they’re giving it to me for free! I went today to exchange something for a different size and it seemed to be such a big issue because I didn’t have the tag for it and previously I’ve done it with no problem. Everyone there makes their own rules and policy. I asked the manager on duty (Brianna) to give me the phone number to call costumer care and ask for the policy return/exchange as they know NOTHING there and she said to my face um theres GOOGLE?but ok let me GOOGLE it for you. That left me SPEECHLESS!!! Im a retail manager as well and i would never say that to my costumers but try to explain everything in good manners. Will absolutely share this experience with all my friends and family about...