Alpha Amusements — Local services in Troy

We rented DDR and Skee-ball for our wedding reception. The booking went very smoothly, but when we called to confirm a few details, we found out that the company had been bought out by another company. We never got a phone call or email informing us of this. When we finally got in contact with someone, they said that our contract would be upheld. The games were delivered on time for our reception, and everyone seemed to enjoy both games. Half way through the reception however, the Skee-ball machine no longer worked. It still lit up, but was not dispensing balls. We tried calling the emergency number on our contract, but that had been disconnected. We tried unplugging it, but nothing worked. We were also told (and it was written in our contract) that the games could be picked up that night, since the hall would charge us extra to store them overnight. They were not picked up until Monday (reception was Saturday). We finally got a hold of someone who said they would work on it, but still waiting...

We rented from them for a party we were hosting. Within about an hour of inquiring online, I was contacted and the owner Chris actually talked me through all the games and gave me a lot of suggestions on which games would work best for what we wanted. I had a rental agreement shortly after and they called to confirm everything with us after that.

Every step of the process was smooth and painless. The owner gave me his cell number to call if we had any issues with the service or the games.

As for cleaning with this whole Covid19 stuff going on, when they showed up, they wore masks, wiped down all the machines for us with wipes and left a hand sanitizing station for us and guests to use as the night went on.

Set up took less than twenty minutes and all the games worked perfectly, we rented 3 total game (4 machines) and they all worked and were a huge hit for everyone at the party. Thank...

Alpha Amusements was our FAVORITE vendor to work with during our wedding planning process. We got two pinball machines for our guests to play during our reception and it was hands-down the coolest thing at our wedding. Playing pinball is special to my husband and I, and has always been a fun detail of our relationship since we started dating. We really wanted to have some machines at our wedding and I was so surprised how easy Chris and the Alpha team, made that happen. They were efficient, quick to respond and didn't need much more than an address to get the job done. I would absolutely recommend them to anyone who has any gaming-event needs. I wish I could do it...