GameStop — Local services in Tulsa

On June 26, my friend gave me a PS Backbone for iPhone for my birthday, the next day I opened it to use it and surprise that it was not acceptable for my iPhone 15 promax since there were no details in the box that it was for a specific model , so I decided to go return it. It happens that they do not accept the device. The same seller assured my friend that they were for all iPhones. They redirect me to the call center and it happens that in their policies the product cannot be opened. #114271 Douglas supervisor denies the return since it was open and there is no possibility and at no time did he give an option or recommendation. It is incredible how they wash your hands as a client without carrying any type of responsibility. I will make sure not to buy from your...

I was here at the end of last year. I came in and the big gentlemen with the afro was standing at the register just looking at me. There were 3 other people in the room but he didn't say a word. No greeting whatsoever. The group of people left and it was just me and him. I walked to the front side and he started walking near me, being a girl and all it felt soo awkward. The creepy part was, he didn't say a single word. Then I walked to the back and he came back there as well, acting like he was looking through items. Then I walked back to the front and he came back to the register. I felt soo creeped out I just walked out of gamestop. This location is right by star bucks on 71st. I'll never be coming back here again. Good game...

The manager ignored 2 customers as he was completing boxing of some products, I then had to ask for help getting a headset out of the case from an associate that was waiting on a different customer to pick out a game that was doing a trade. I then sat in line fore over 5 minutes while the trade customer was still picking through games and the other customer was being helped by the by the manager who kept trying to upsell. I eventually walked out because I was tired of waiting while one associate was doing nothing because she didn’t want to close out the trade transaction while he looked around. Meanwhile, there were 2 registers open behind them that she could have rang me out on anyways. Horrible customer service, and I would...