Both LeaAnn and George have made me a customer for life. My fiancé, Abbi and I had a terrible experience before finding Ramsey Fritz. We were both discouraged and almost completely turned off to making any more efforts towards purchasing an engagement ring. After the first meeting with LeaAnn, she turned our sour taste of ring shopping, into a fun and exciting experience-- the way we both envisioned it should be! They spent several evenings allowing us to come in after store hours, never once feeling rushed. LeaAnn ordered in and presented rings with different characteristics for Abbi to see. She actively listened to what Abbi liked about each, rather than trying to tell her what she should like. LeaAnn was able to capture all the qualities of every aspect Abbi liked in the rings and ordered in the perfect one! What was taking Abbi and I, over 3 months of searching, LeaAnn was able find after just one meeting! The warm welcoming atmosphere, extensive knowledge, talent, and ability to actively listen to their customers, gives them my highest recommendations-- 5 stars! They both went above and beyond aside from the ring itself, to help me in my timeline and budget as well. Abbi and I both look forward to more...
Read moreMe and my fiancee put off purchasing our wedding bands until only a few weeks before our wedding, and so we had planned to spend an entire Saturday going into jewelry stores in Tyler. Ramsey Fritz was our first stop, and we were quickly blown away by LeaAnn's willingness to help us find our perfect wedding bands (even though we weren't spending nearly as much as many of the customers that likely come into the shop). We found rings that we liked, and she was willing to set them aside for us while we shopped around at other jewelers.
Before we left, we asked if she'd be willing look at my fiancee's bridal necklace. (It had been purchased elsewhere) It wasn't sitting correctly on her neck, and needed to be repaired. LeaAnn took extreme care adjusting the necklace so that it fit perfectly. While she was doing this, she even put our engagement ring (also purchased elsewhere) in the cleaner. After we saw how well she treated people who hadn't even committed to buying anything, we made the decision to purchase the rings we'd picked out earlier.
I'm sure we will have no issues with the rings we purchased, but if for some reason we run into something, I am confident that LeaAnn and her shop will take...
Read moreI’ve been on the hunt for the perfect engagement ring here in Tyler, TX, and after visiting a few places, Ramsey Fritz Jewels truly stood out. I walked in not knowing much about diamonds, the difference between cut, clarity, or color, but that changed quickly thanks to the incredible staff.
From the moment I walked in, I was greeted with warm, genuine hospitality. LeaAnn was absolutely amazing. She took the time to explain everything in a way that was simple and easy to understand. She asked about my budget, walked me through a few diamond cuts, and then had them brought in so I could compare and choose the one that felt perfect.
LeaAnn made the process not only stress-free, but actually fun and exciting. Her knowledge and passion are unmatched, and it was clear she genuinely cared about helping me find the right ring, not just making a sale.
I couldn’t be happier with my experience, and I know I’ll be coming back for future gifts for my soon-to-be wife. If you’re looking for a jeweler who truly goes above and beyond, I can’t recommend Ramsey Fritz...
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