Shoe Dept. Encore — Local services in Tyler

If i could give 0 stars i would. Bought a pair of shoes from here literally wore them for an hour and she wouldn't take them back bc the were "too dirty" i said i could literally take a brush and brush that off of their with minimum effort and she told me " Good you take them home and do that then our job is not to clean shoes" Incredibly rude and I will never be shopping here again. Paid $40 for shoes I can't even wear because they hurt my feet so bad and were...

Love the prices but I went in there because I saw a sale and I was looking at the baby shoes for my baby. If the same person didn’t ask me what I needed help 3 times and what I was looking for and 3 other employees in less then 15 minutes. I’m guessing because I had a bag u thought I was stealing . So insulted I dropped what I had on the shelf and left. And I was really wanting those sandal and stuff I had for my baby but not giving you any of my...

They just remodeled so it's really nice. The people are friendly. They have great prices on name brand shoes and off brand shoes. That is where I take my girls for back to school shoe shopping. My daughter got some money for Christmas and wanted a new pair of sandals. She found the exact ones she wanted here for $20 less than the department store. It's a great option especially with Payless going out...