Times Square — Local services in Tyler

Our previous visits were 5 star worthy. Our last visit not so much! We rented two VIP bowling lanes for an hour. While there no one spoke to us, so we had to initiate requests for bar & food service. We received drinks from the bar but never for food. We spoke to the manager and was ensured someone would serve us, but that never happened! As we were leaving, my grandson wanted to play video games, so we went to the arcade. He wanted to cash in his tokens for a gift. So we headed to the gift shop. The person working in the gift shop asked him what he wanted. He said, "The black samurai sword." She asked him, "Did you pick the black one because you're black? " she followed up that with "that's racist. " These comments were unprofessional and unpleasant to a customer of any age, let alone a 6 year old‼️ We are still awaiting correspondence and resolution from the Regional Manager because we filed a...

Really really good and a lot of fun especially for the kids however you have to pay three prices for everything it seems like.

If there's something that is a fair price or discounted it's in a very small portion.

And some things that restaurants get for 27 cents per unit they're charging every three dollars for.... If they charge 90 cents it would be industry standard per se...

Whatever you serve should be three times the price you paid for it in other words there's the money to replace it there's the money for overhead and cost and then there's a 33% profit for the business if it works out correctly and you have enough work or volume..

Sometimes restaurants in entertainment operate on a 3 to 7% margin this place must be operating...

Is you don't have a party of 10 the bartenders and servers will ignore you. Ordered two appetizers and it took over an hour for our server to tell us that she had just put out order in 6 minutes ago. Like really?! Was it really 6 minutes ago?! OMG it TOTALLY wasn't! :sarcasm:

If you sit at the bar and were hoping for expedient drink service, then you will be waiting at least 30 minutes in between drinks.

Get it together if you want more than giant families to spend money here. We adults have plenty of tip money too and unlike this large impoverished families we order high value menu items and tip well. Not just coca cola and cheese pizza for Enrico's 7th birthday...