We first went in to Blue Nile in early November and were warmly greeted by Taylor! We were looking to get a new engagement ring for myself as our wedding was coming up and I wanted a simpler band style and larger diamond. Taylor was so patient in not only showing me all the different band styles but also educating me on the different grading scaled for diamonds. She also explained how their diamonds are sourced and I felt comfortable knowing my diamond would be ethically sourced. Since it was a large purchase we had to think about it. She provided all her contact information and send me a link of the bands I was looking at.
We went back to Blue Nile for Black Friday and asked for her specifically. She remembered us and pulled up the email she had sent me. They had a sale on wedding bands and she showed us matching wedding bands to match the engagement ring I liked. She then spent the next hour looking over all the different diamonds, explaining what she noticed in each diamond and how they ranked on the different grading scales. We ended up purchasing the new engagement ring and matching wedding band which came in in less than 3 weeks. It was absolutely perfect and I am so thankful Taylor took the time to work with us and give us a...
Read moreThis year I was on the hunt to find the perfect engagement ring for my Fiancée and ended up purchasing it at Blue Nile and we couldn't be happier.. the first time I arrived at Blue Nile, I was greeted by David Haas and he gave me tons of information to assist me with selecting the perfect diamond/semi-mount, and he was happy to answer any questions that I had. I ended up visiting a couple other jewelry stores after just to do my due diligence but based on that initial conversation and price point I knew I would be back. I ended up purchasing the ring from Blue Nile, and had a medical event in the period between the purchase and picking it up.. David ended up sharing a personal story with me to give me hope that I would overcome the situation and turned into a friend rather than just a salesman.. I ended up overcoming the medical situation and stopped by again to get the ring altered and he was so happy for me that he shed a tear. My whole point in saying this story is Blue Nile doesn't just care about you as a customer, they care about you as an individual. HIGHLY RECOMMEND Blue Nile, and asking for David Haas to be...
Read moreOutstanding Service and Care from Blue Nile Jewelers!
I recently purchased a stunning diamond from Blue Nile for our 25th wedding anniversary, and while time constraints made it impossible to have the stone mounted in time, the exceptional service I received more than made up for it.
Mr. Davis Haas went above and beyond to ensure I wasn't left without a solution. He provided outstanding customer care, helping me find a trusted location to have the diamond mounted. Not only did he arrange an appointment for me, but he also personally introduced me to the store manager, who made sure everything was handled smoothly and professionally.
Thanks to their incredible team, I had my beautiful ring ready just in time for our big day. The quality of the diamond is phenomenal, and the service was truly next level. I highly recommend Blue Nile Jewelers—not only for their beautiful selection, but for the personal touch and commitment they bring to every customer.
Thank you for making this milestone...
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