Natuzzi Italia King of Prussia — Local services in Upper Merion Township

I am excited at an opportunity to share our experience with Natuzzi and most recently the beautiful interior designs created for us, for our new Condo in Ponte Vedra Florida, by Raphael in your King of Prussia store.

We previously bought and continue to enjoy a leather sofa and a Re-Vive recliner with ottoman for our den in Philadelphia.

When we bought the Condo in Florida, the first place we looked for help with new furniture was Natuzzi.

After perusing the online catalog we fell in love with the “Deep” sectional series with curved individual backs. Never saw anything like it.

When I called the King of Prussia showroom I immediately connected over the phone with “Rafi”. Soon we met with Raphael and was impressed with his listening skills wanting to know what moves us and what we were looking for in furnishings.

The interior design process was done in a timely fashion with constant interactive consultation with us.

Never would we have come up with the combination of “Deep” pieces designed by Raphael. It was perfect giving us wonderful functionality while retaining beautiful esthetics.

Another Re-Vive recliner and an accent chair were added with other ancillary products such as Carrara Marble tables, split ottoman and rug to complete a coordinated and integrated design.

After completing this perfect living room design Raphael partnered with us to design the master and guest bedroom furniture.

We love the perfect and beautiful designs Rafael helped us with and cannot wait for the furniture to be built and delivered to our new home.

Thank...

We went to look at furniture there after a bad experience at Raymour and Flanigan and Sarah the sales person, schooled us on how their furniture is constructed and came to our home, mapped out our house with tape to see how the furniture we were thinking of getting would fit. She then did a computer cad rendering, so that we could see how it would look in our space and all before we made the purchase. we are waiting for our furniture to come in this month. Cant wait to see it! I will post a review after we get the furniture. So we recieved the furniture and it was not what we expected. We had a traumatic experience and the furniture was the last thing on our mind. Since the furniture was under warranty, we tried to get help for defects on the furniture so we went to the new fancy store in King of Prussia and the woman that addressed me was so rude. She had not people skills, she would speak to me whole walking away into an adjacent room. Never did get help. My next step is contact the manufacturer direct in Italy. You spent $12.000 dollars and after they received our money, customer service...

I really took a lot of time to think before posting this review, I was hoping this company and its employees at King Of Prussia mall will have some self respect and do the right thing and get my order completed and delivered, my order that was placed exactly a year ago. Phillip has been nothing but negative and giving fake promises, I have been texting and emailing him and his manager Beth and no response. My order was placed a year ago, after waiting 5 months, the living room came with wrong coffee table and wrong mattress ( sleep in sofa), the table was sreplaced after 2 months and the mattress yet to come. Also, sofa came crooked, very poor quality Two pillows were ordered and came in wrong color and size, still waiting to correct ones to come in. I have used all my patience and I will be pursuing legal action against this company unless a full refund for missing items is given. Stay away from this store, very overpriced and not worth the money you spend, plus very incompetent and...