I went into the Mattress Warehouse in Royersford today just expecting to browse and get an idea of pricing on a new mattress, however I ended up leaving very happily with my new Kingsdown mattress set up for delivery with pillows that match the amazing quality and lumbar support of the mattress. It’s like laying on magic. No really. Buying a mattress is an investment and can be expensive so I planned to just see what I was even looking for and what pricing would be like. I’ve never purchased a new mattress and boxspring before. I was feeling overwhelmed at the idea of it, honestly. However, I took the time to write this review because the gentleman that helped me, Jason, was like a fountain of mattress knowledge and knew just as much about what helps people have good quality sleep. It’s rare to have a sales person take the pride Jason does in his job to really help me make the best choice and make me feel so comfortable. He was super patient with my 9,000 questions and I’m very grateful for his help. I can NOT WAIT for my new bed. This company should be grateful to have such a knowledgeable and loyal employee with...
   Read morePurchased a king mattress from here and had Roxanne as our salesperson. Roxanne was great.
ON ANOTHER NOTE: I had a mattress scheduled for delivery on 9/6. I took the day off from work so I could be home for this delivery. When the delivery driver showed up it was drizzling but it had been raining hard for hours beforehand, so I asked him to remove his shoes or wear booties, as I have cream carpet. He refused to remove his shoes and said he didn’t have booties in his truck. My mattresses was not delivered because the driver wouldn’t remove his shoes and didn’t have booties!!!! Wearing booties in someone’s home should be standard procedure as a delivery person. I contacted the district manager and corp HQ, who transferred me to the delivery dept. and NO ONE returned my call. Totally unprofessional all around. No customer service whatsoever. If I could have given zero stars, I would have. I will not return to this store and would not recommend it. I wish I could have my $2,500 refunded and spend it with a company who respects...
   Read moreJust had a wonderful experience buying our new bed. Kelly was super friendly. She greeted us the moment we came in. We told her what we were looking for. She told us about the mattress that can tell us what is best for us. We tried it out and it confirmed what I thought we needed. She showed us a few, but when I told her what I had saw online and what I wanted she listen and took me over to the bed, let me try it out and told me to lay in it for awhile and change my sleeping positions, to make sure it’s a good fit. She explained everything in detail. Roxanne was very kind and helped with smaller details. They both worked hard to make us satisfied customers. I even got a cute little sheep! The store is very clean and well kept. If you need a new mattress, this is the place to go. You feel very welcomed and they make sure you leave happy. Thanks! I can’t wait to sleep on...
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