Ashley Store — Local services in Upper St. Clair

My experience with Ashley Furniture store in the South Hills Mall was exceptional!!! I encountered on my visit to the store Diane, my personal helper, I found her to be refreshing. I have been in sales for many years and am always personable with my clients from being an active traveling notary. I was interested in a recliner that I had seen on an earlier visit. During our chat, we started talking about beds being an option to perhaps help me in relieving pain. I had a hip replacement and am currently sleeping on a queen, but the husband could not sleep with the base in a raised position. So, when I could no longer take it, I would go to the good old recliner to sleep. Diane mentioned that there was a bedding sale with a zero gravity bed that peeked my interest & perked up my ears. I was curious about the Purple brand split king. Diane introduced me to Tyler, one of the store managers. WOW, I had him running back and forth with my personal options. Finally, I decided on the split king, zero gravity platform & the recliner, which bumped me up for some additional savings! Once all was completed, I started the zero percent finance process on everything for 60 months. I was not rushed in the decision process, I was guided, not pushed, which is huge. Both their customer service skills and knowledge of the product were impressive. I invested hard earned money for my longevity and quality of life. With a team of conscious people like this, I will be back to see Diane as she was in the health field and knew exactly what I needed for my conditions. I will continue to recommend people to visit, to ask for Diane as she & Tyler made me feel...

My experience at the Ashley Store in SHV was exceptional! I went in to buy a living room set but left with a bedroom set that was discontinued and heavily discounted. The store had it wrapped and ready for me to pick it up. My salesman, Jeff and the store manager helped us load everything into a U-Haul. They were both dressed up but jumped right in to help us! They went above and beyond to make our experience great! Jeff was friendly, not too pushy, and answered all of my many questions. He also ordered me an additional night stand from another store to complete my set. He was very thorough and gave us 5 star customer service! I will definitely call on him in the future for all of my furniture needs! I highly recommend him and Ashley furniture. They have great quality furniture for great affordability, topped off with great customer service! The triple threat to all their...

I had an excellent experience with Ashley Furniture from start to finish. I purchased the Robbinsdale bedroom set and a queen mattress, and I couldn't be happier with the quality and style.

My sales rep, Jeff, was outstanding, professional, personable, and extremely knowledgeable. He took the time to walk me through several bedroom set options, answered all of my questions thoroughly, and made the entire buying process smooth and stress-free.

The delivery team was just as impressive. They arrived earlier than expected, communicated their arrival time in real-time, and moved everything into place quickly and carefully. They were friendly, efficient, and clearly took pride in their work.

Overall, the customer service from both the sales floor and the delivery team exceeded my expectations. I highly recommend Ashley Furniture and especially Jeff if you’re looking for a...