Batteries Plus — Local services in Vacaville

I took my IPhone here to get my screen repaired because it was cracked. I only came here because they were cheaper than the original place I bought the phone from so I thought I’d give them a chance. When I took the phone home it started having glitches and the screen would turn purple and completely turn off. So I took the phone back to them and I asked them if they could fix whatever it was that was going on with it because it never did that before they replaced the screen. They told me that it was not their issue and that it was inside the phone’s motherboard or Something so it wasn’t on them. I took it back to the place that I originally bought the phone from and they could tell off the bat that I had The screen replaced because the quality of the screen was so low that the screen itself was a quarter of an inch off of the iPhone itself. He told me that it was definitely the way that they installed the screen and the quality of the screen itself, causing the glitches. So when I called batteries plus back, They told me instead of just making it right with a customer, the only thing that they can do is either make me pay for a way more expensive screen or they can refund me and put my old screen back on. At this point, I’m just really irritated because it’s not about the refund that you could’ve given me and given me my Old screen back instead of just satisfying the customer it’s the point that you guys wasted my time When I could’ve gone to my guy who I should’ve gone to the first time. Do not buy iPhone screens from this place They do not fix them properly and make you waste your time just for your phone to be glitchy and not work properly. They are not here to satisfy customers but only to make money from them. If I could give them 0...

Bought a “new” battery for my bike on Monday took it home and it was dead, bike not even able to turn over once. That’s fine I just threw it on the charger and left it for a few hours. I came back tried to start my bike still didn’t work so I put it on my secondary battery charger and left it over night. Next morning only 80%. I didn’t have time to take the battery back until Thursday so it was on a trickle charger for 2 days. Get to the store they test it and say it’s 90% charged and it’s good. Well if a battery is brand new and I paid $130 I expect it to be 100% and not have to be charged as soon as I get home. I explain what I did and that it goes to around 5v under load. Well this girl then tries to bench load test with a multimeter… then proceeds to tell me it’s got 12v. Slightly irritated she asked her supervisor if I could just exchange she says no so again I explain why I want a new battery, no dice. Then a third employee gets in the conversation, again tells me no and that’s it’s my bike. I didn’t know they were also trained mechanics!? Anyway we argue I leave and get a new battery from cycle gear take it home OMG it was the battery all along! Will no longer be shopping or recommending them to anyone.

Reply:If who ever replied to my review would bother reading it completely then you would see that even after 3 WHOLE DAYS on 2 CHARGERS it still was not at 100%. What other evidence of a bad battery do you need. Your people couldn’t even bench test correctly, why would I let them try to test it...

Batteries Plus Bulbs is the worst place to take your IPhone to have the battery changed. Took my daughters AT&T iPhone 7Plus there cuz it needed a battery cuz it was draining too fast. ABSOLUTELY, NOTHING WRONG with it except the battery. NOT A SCRATCH on it. NEVER dropped, EVER! I leave it there for a little bit and come back to pick it up, and they tell me they ran into a problem and they were going to have to keep it overnight ! I was clearly upset but what could I do. So I leave it and in the morning there is an email telling me they would be replacing my phone because it was damaged by their technician. What could I do? They said they would have my new phone in a couple of days. Well when I go to pick up my new phone, it’s not a new phone , but a re-furbished phone from Verizon , not even the same carrier of my original phone. That had clearly been dropped because of the visible damage on the corners. There wasn’t a dam thing I could do about it because I didn’t read the fine print that says they only have to replace my new phone with a used one. And the used one keeps giving me problems with getting hot all the time. Tom the manager didn’t do anything about it. Never had a problem with my phone getting hot! They are people who don’t give a dam about treating the customer right. They did me wrong and they don’t care. So if you have a problem with your iPhone and all you need is a battery, DONT TAKE IT TO BATTERIES...