Isabella Boutique — Local services in Valparaiso

This shop measured and sold me the incorrect bra size two times. When I spoke to the woman on the phone she said I would receive 50% off for a replacement item because of their return policy. I went in to do an exchange and I was informed that I was told the incorrect information. They gave me a minimal discount instead. It is not my fault that your employees do not know the policy. Very disappointed, I ended up going to a shop in downtown Chicago and was miles away from the measurement that Isabella Boutique gave me. Will not shop nor recommend this...

Despite what their website says I was informed upon visiting their store that appointments are required. I wear a 36I, so I was excited to see I place in town that has my size in store. I saw on their website that, “For compression stockings and/or non-mastectomy bras, appointments are not necessary.”, so I did not make an appointment. I was subsequently turned away in the middle of the day on a weekday for not having an appointment. I will give them another shot, but I wouldn’t have had an issue if they had been clear on their website about their...

First, let's talk about downtown Valparaiso. It's gorgeous with its boutique storefronts, restaurants and other hidden gems. I took my granny to Isabella's for a compression fitting. They were very friendly and made us both of us feel comfortable with the process. Not only that, they have custom bras!!! I recently had a procedure that causes me to only wear sport bras and I found an amazing bra that is so comfortable. They even provide a care sheet and if your size is not in stock, it can be ordered. I highly recommend...