J&G Jewelry — Local services in Venice

Horrible horrible is what I can say. I have never been so rudely treated or condescend to as a customer. We took my engagement ring in to get fixed as a prong was loose and I had list a diamond. We took a diamond in that had been my mother's to replace the lost one. He allegedly fixed it but within a week the replacement diamond that was my mom's fell out and was lost. Horrible We went back to see what could be done since it wasn't fixed properly and now my mother's diamond was gone. He (John) immediately blamed me and said to my husband "is it my fault she can't take care of her good jewelry". Unbelievable! Don't go there unless you want to be insulted or want...

I walked in to inquire about watches and was interrupted before I could even explain what kind of watch I was looking for. “We sell gold watches, very expensive.” When I was able to explain I wanted a high end divers watch I was told “We don’t sell those and neither does anyone on the street so don’t waste your time.” I informed him that Heitel Jewelers does. The whole interaction lasted less than 2 minutes and I’ve never felt as unwanted in a Venice ave shop before, considering I’ve worked on the strip for 5 years. I suspect that will be my only time in this shop if young customers are immediately considered non-viable customers. So rude, I’m...

John has been outstanding with every repair, sizing, and purchase. He is friendly and helpful and obviously knows a lot about the jewelry world. He repaired a very expensive watch for my friend, which the jeweler down the street wouldn't touch. I love the small size of his store. It reminds me of the family run jewelry store I used in NH. I tried a few stores in the Venice area but felt J&G Jewelry was exactly what I was looking for. Not big but small...