Findings Flea — Local services in Ventura

I was deeply disappointed with my experience at this market, which I had hoped would become my go-to local shop to support. Unfortunately, the poor customer service made it difficult to feel valued as a customer.

I came across a cardigan from @shopsuncee that I wanted to purchase, but the item had an incorrect price tag from a different brand. I was assured I’d be contacted with the correct price so I could proceed with the purchase. A week passed with no communication, so I called to follow up. I was told they were still waiting to confirm the price with the seller. Days later, I received a call from the owner who explained that my phone number had been written incorrectly and an employee had texted me instead of calling. Shockingly, I was informed the cardigan had been returned to the rack and sold to another customer despite my clear intent to purchase it.

This entire process felt disorganized and dismissive, leaving me extremely upset. The cardigan was meant as a Christmas gift for my grandmother, which made the situation all the more frustrating. Even though my partner also provided their contact information for added assurance, no effort was made to reach us effectively.

This experience has left me feeling that my trust in this business was misplaced. While I was eager to support a local shop, I cannot recommend this store to others. The customer service was unprofessional, the prices are steep, and ultimately, the lack of accountability has made me question their commitment to their customers. If you’re considering shopping here, I would advise caution. There are many other businesses that value their customers and provide a better...

Ventura boasts many charming thrift and vintage shops, but Findings Flea stands out as a gem in downtown Ventura. Owned by Whitney, who is also behind Findings Market, the team showcases the work of 20 curated vendors, creating a vibrant space for unique finds. Lyndsie is usually there, bringing her lively and friendly energy, and she also coordinates events at the shop. The space features a spacious patio where they host pop-up events and workshops, making it a great spot for families. Inside, the store is beautifully curated with a variety of home decor, accessories, and clothing—all at reasonable prices. Whether you're browsing or buying, you're sure to uncover some special treasures at Findings Flea. Plus, there's street parking and plenty of public parking around...

My first time in this store and my last one for sure. I purchased a coat that it was wool and I got an allergic reaction, had to go to UC. I called them the next day and explained to them what happened and the lady was extremely rude. They don’t take any returns. I wore it for less than an hour. I was not expecting 100% refund but something in return. Costumer service was not a good experience either. Cold and not friendly. I love to buy local and support local businesses, Sadly I wouldn’t recommend this...