We just experience a bad experience with the manager at this place. This place is not child friendly and I do not recommend it because the way they treat children. I was asked by the manager to take my son, who is 18 months old, outside. Be mindful that the day and time that this happened, the sun was brutally hot.
I understand that thereās a policy to not allow children to be inside their salon, but we are first time customers and we were never told that such outrageous policy exist. We used to travel down the hill for the hair treatment of my wife and decided to give this salon a try, but right on the first time we experience this. Many places never make this absurd policy, on the contrary, they offer treats for kids and encourage parents to bring them just to make more money. The manager is the adult here, how can you refuse service over a child. It is the way the manager expressed her policy making it seem as if my son was an animal who belongs outside, and animals are not meant to be outside on hot weather. Customers is what drives any business. I am a manager myself and if I canāt accommodate customers need to retain customers, I would be careful on the way I say things as I do not want to lose customers. This was unacceptable. I believe the managers...
Ā Ā Ā Read moreI had my hair done by Tamara and she destroyed it. I was doing shadow root while going blonde. The first time I went to her she did such and amazing job. Then I decided to go to her again to go lighter. She left so many blotches and inverted rings all through out my hair. I addressed the issue and she said it was beacuse my hair was already like that, but when she did my hair the very first time I didnt have blotches nor inverted rings. She was upset that she had to redo my hair again. She not only had do it over once but 3 times and she still didnt do it right. I still have about 4 different shades in my hair from all the blotches and inverted rings she left. I dont understand why she couldnt have just said that she couldnt do it and pointed me to someone who could. Instead she was upset that she had to redo something that she should have done right...
Ā Ā Ā Read moreI went in to have my hair cut in an A-line style. The stylist Hannah started with my shoulder length hair and managed to mess it up so bad that a second stylist ended up leaving my hair at a very short length due to the many mistakes that the first one did, such as uneven cuts, long hairs and no defined shape. This experience has left me very disappointed and sad. I would not...
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