VLAS Vapor Store - Virginia Beach — Local services in Virginia Beach

Employees make this store the best of the bunch- hands down. Zero typical vape grossery with the stereotypical bored millennial behind a counter holding five vapes in hand and two around the neck showing off his incredible ability to produce a cloud the size of a tiny home. None of that. And I am super annoyed that I can’t find the names of the two coolest people in Hampton Roads that work at this Avail. One is a younger dude with the Justin Bieber swoop - don't even be mad bc you know you totally have one - and this rad chic with short hair and tattoos. You know people are about their business when they manage to follow all of the rules to a T, checking id’s, etc, while still making it feel like a laid back & chill atmosphere. Their customer service is way beyond excellent, their product knowledge is impressive, the go far to ensure you’re getting what you want and happy with what you buy before you buy it and attend to everyone with their full attention even when it’s busy. Most impressive, they can remember who you are and what products you use. Or, I’m a memorable megalomaniac and it’s just me. :)

So, every time my house hides my vape from me until I no longer need it because I have had to go buy another one, I truly don't even mind because the peeps make every redundant purchase I make feel like I’m visiting old friends that I wish I could hang out with more. To clarify, I don't know any of them, I just moved to the area and they’re not my friends -- but I def forget that last fact as soon as I hit the door.

Great staff, well stocked, and the service puts other Avail shops I've shopped with to shame. Specifically, the one in Richmond on Cary St that employs, or used to, one of the worst humans I have had the displeasure of dealing with and quit going in because I refuse to overspend on a habit in a place that keeps such creatures around. The manager is great but get rid of the one who always has customer complaints. You know who he is. They could take some lessons from this location on the “how to’s” of retail 101: creating an ideal environment and staff for your product and clientele. This is true for all of the shops, not just the Richmond loc but others I’ve been to. They each have a lot to do if they want to be on the level of this store. So, VA Beach Avail- YOU'RE AMAZING! Keep up the terrific work and I’ll see you soon since my house is about a week overdue for some trickery and I will probably not be able to find my vape in two seconds when...

I went in to get coils, im from out of town and i thought. I have friends who go their, some family members that like the place. Well idk if i gone on a bad day? Idk if i just have a evil face(puns). But, the lady that served me was rude, i was literally so angry by the way she talked to me let alone approached me i was taken back. I spend alot of money on vaping, its not only a hobby but it saved my life. I know my bits and pieces on vaping. So to treat me like i dont know. And to judge me before even knowing my situation is appalling. It threw me for a leap and personally even when i come back down to visit or even move down. I will mot be taking my services to that establishment. I love to support local and family run businesses, but their has to be a respect to customers. i dont wanna come off as disrespectful or entitled. Their has to be a balance. Their has to be respect and their shouldn't be judgement or even talking down to someone. Was very very disappointment by the experience and just blown away...

Was really disappointed 😔 with the service that I received from Laura today. I went with a device that I just purchased stood there as she work on another customer device for her to trouble shoot my device and decide that it was a defect. She told me that she would be doing an even trade for a new device and then told she told me that I would have to pay the difference because when I bought the it was on sale 👀. Excuse me ☝️ I’m not doing that. I didn’t brake it and now I have to pay the difference for a new one uuugh NO!! Bye bish and I won’t be going back to this store located on Virginia Beach Blvd. I won’t spend 🚫 💴...