My husband came here to buy a ring and he was helped by a girl with curly coily brunette hair that had an accent. I also went there and bought his ring from the same girl. I want to say her name started with an M but I can’t remember, I just remember the way she looked. A month into having my ring one of the diamonds fell(says a lot about the quality) I was covered due to their 90 or 60 day policy. I had my ring fixed and when it was time to pick up I went in, got my ring and bought the insurance for it which was close to 500$. I went in this year to have it inspected and clean and the lady that helped me said I didn’t have insurance. Obviously I was pissed. I had paid in cash that day and lost my receipt from a year ago. They had no record of the transaction so now I’m wondering if the store cheats people or the girl pocketed the money for herself. I don’t recommend this place. I’m very upset that I lost almost 500$ on stupid insurance. The girl who helped me that day could’ve looked forward into it but she didn’t. She just kept saying I didn’t have insurance. Under my account it showed other transactions for the ring I bought for my husband but nothing about my...
Read moreI wish i never stepped foot in this place, i brought a large yellow gold cross to be repaired the jump ring broke after wearing it over 20 years (never took it off ) and the girl there told me to leave the 18 k gold chain a very expensive Figaro made in Italy, i asked her why she needed the chain, she replied it went with the cross, i told her it did not, it was bought separatly, i paid plenty when i purchased it over 20 years ago never broke no problem, she kept making excuses to take the chain, i finally left it for cleaning, ha ha, and over a week later she calls and tells me the lobster claw clasp is broken i needed to replace it, i couldnt believe it, but told her to fix when i went to pick up it looked so different, dull, cheap lightweight shorter than mine, sharp on edges people beware, i was scammed it was totally stolen there, this cheap one is 10 k and no marks on it i tried to get the owner to take a look to see cause i have proof and he would not, all the phony girls in there copped a snotty attitude, so they took a 4 or 5 thousand chain, and replaced it with a cheap piece of crap, when you go in to talk to them he plays games and gas lights you be very...
Read moreI was introduced to Mike through a friend who had the absolute best experience with him. My friend had gone around from store to store, site to site, and even wholeseller to wholeseller, but landed on Mike's store and Mike provided him with the best service and the best product for the money he was willing to spend.
I took my friend's advice and I am glad I did. Mike, who by the way is a Gemologist himself, found me the perfect diamond, examined it HIMSELF even though it had its official certification, and approved it for me to be the best diamond he (or I) could find for the money that I was willing to spend. He also worked tirelessly to get me the custom-designed ring expedited with the manufacturer in order for me to have it way ahead of time. He PROACTIVELY kept me updated at least 2 or 3 times a week on the progress and not once I had to ask for status on anything.
Bottom line, and I say this wholeheartedly, if you're shopping for a ring, save yourselves time, money, headache, and risk and see Mike and in return, get respect, honesty, transparency, excellence and quality. With Mike, you WILL get the absolute best for the money that you're willing to pay...
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