Hensley Jewelry-Repair — Local services in Watsonville

They are the best in town. I tried a few other places prior but Hensley is superior

I brought my grandfathers old watch in. It had been sitting in storage for two decades. It was an old “Fossil” I had no idea if this thing even worked or not.

He replaced the battery in about 3 minutes. I was in and out. Battery replacement was cheaper than the other places I’d been.

Then I noticed the second hand was stuck after half a day of ticking, so I brought it back

And Hensley fixed it without any issue. Like I said, they are the best.

Still working to this day. Wish I could bring him...

I took in a gold anklet to be repaired and they gave me the wrong one back I told them this wasn’t mine and they told me it was and I told them again it wasn’t they didn’t even check or say sorry and they took away the one they gave me so now I had nothing they wouldn’t even refund me! This is the worst place to do business with I will never go back to them again they not only took my anklet that was with $900 but they also wouldn’t refund my $7...

My mom took a ring to be mended for me a few months ago. This ring was made for me by my sister who died just over a year ago. And they lost it! The ring cannot be replaced. My mom has called them multiple times and nothing. Just a "sorry". I don't think they understand the value of that ring and my heart is broken. They lost a piece of my sister and I'll never get it back. I'll never take any jewelry to them or recommend them to...