Southwestern Lanes — Local services in Weatherford

Walked in and wasn’t even greeted properly like you would expect in any business. No hi, hello, how are you any of that just an old lady who told me “no outside food or drink” cause I had my water thermos. Which is a very common rule for bowling alleys I understand, but the rude woman didn’t even bother to tell me nicely or ask if it was water. Honestly get her away from the entrance cause right then and there I already didn’t like the place. Finally bowled 2 games after we stood around awkwardly with everybody that was there just staring at us cause we were from out of town. Not a very friendly environment for new customers it felt like. Lane conditions for a Saturday were about what you’d expect for a locally owned center. The fact there was any oil on it I was surprised, but our balls got some dings from one of the gutters so that was upsetting. Walking out we met a guy named Jerry who was the only good part of the whole experience. Very cordial and answered all our questions. Honestly he’s the only reason I didn’t give them 1 star. All and all you have better luck making the drive to the city or building an alley in your backyard if you’re looking for the typical bowling alley feel, cause with the rude old woman upfront this...

Do you ever open? I've lived in Weatherford for 7 years and only been able to take my kids in once and they were closing soon. It looked like you just opened. There is no real place to take your family in town to have fun. You could be doing so much better if you tried. But save the families (The kids) the guaranteed disappointment and just go out of business. Maybe someone will open a family friendly place in that spot or another Mexican restaurant like we need...

The front desk older gal lady tried to make us feel bad for asking a certain question. She kept saying " I don't know how to even do that I'll try"

She could have explained us the deals or prices for the day. In stead of making us feel wrong for asking for a certain time length. Ppl with anxiety or have social anxiety shouldn't go here their customer service...