After Hurricane Helene, I had a need for a new phone to be able to work effectively with my disaster response nonprofit. Merely a week after the storm, when Weaverville was just getting electricity/water back, I stopped in with no expectations. Despite the storm weighing on everyone around WNC, both Serge Cruz and Carson H. were incredibly helpful, patient, understanding, and polite, and I walked out of there with a new phone in a matter of a couple hours. Because of this, I was able to do my job well and help our communities recover from the storm, and it wouldn't have been possible without these two kind people. Thank you both, and if you have the pleasure of working with either of them, you won't be...
Ā Ā Ā Read moreOur family experienced great customer service switching from Verizon to T-Mobile. I spoke with Olly who answered my many detailed questions thoroughly, helping us find the best deals and service plan for our family's differing tech needs. When I returned to the store to purchase our new phones and plan, Olly was incredibly thorough in helping get everything set up according to our needs while explaining what was being done throughout the process. I have never experienced a more informative, friendly, and easy service set-up. Troubleshooting plan options with trustworthy, skillful, service reps ready to take the time to understand your individual needs makes such...
   Read moreI had Straight Talk for years and had a coworker recommend T Mobile to me. I needed a new phone and better service, so I went here to see what they were all about⦠so glad I did! I left with the newest iPhone that has a more affordable plan than I had with my iPhone 7 I had from Straight Talk⦠that should tell you everything. With T Mobile, I have service I never had before in some places. When you go to this location, I recommend talking to Anthony. He is so kind hearted and knows his stuff. He felt less like a salesman and more like a friend. There are just too many perks that are impossible to pass up with this company. I would recommend...
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