The Cottage Door — Local services in Weaverville

The cottage door is a beautiful shop. It’s very unique and I love the color coordination. I was a customer over five years ago and I used to bring in my item to receive partial pay of the sale. I recently went in with two bags of clothes. I waited a while, and that is fine, but they accepted nothing because I am petite. I really wish they would have just looked at me and said “we don’t take your size” I am sure they are not allowed to though, as that would be prejudice. I looked around the store while I was waiting with my baby and I did not see shoes that are size 6, which I was felt a little confused by but perhaps They do not get enough petite Customers. I even said “hello” to the manager And said “Long time no see” she did not respond to me, so I thought that was Rude. Perhaps she was busy, but she could’ve at least looked up and acknowledged me. For this, I would say do not shop there if you are petite, or bring in clothes if you are petite and I won’t...

I've been coming here for quite a while. They have a great selection of items and it's usually a very interesting shopping experience because you always find something to buy. However, now they have started charging a $1.50 per debit card transaction. Debit cards are legally considered same as cash. When I politely asked why they've started charging the older woman with short brown hair, quite rudely said" because the banks are charging us and now we are charging you." That doesn't really seem like the kind of thing you would want to say to a customer who is giving you money. There's better ways to say things and that wasn't one of them. Banks charging businesses for credit or debit card transactions are a cost of doing business and they should not be something that is passed along as a burden to the customer. It's very unfortunate since I love the store, but as long as this practice is in place I shall not...

Such a beautiful shop and the staff are outstanding. I spent over an hour and a half looking through the selection and I purchased a pair of pants but I was so surprised and I didn’t say anything when it came over $11 and the pants were $8.99I thought maybe it was the tax in North Carolina but I looked at my receipt today and they charged me $1.50 for using my debit card. I wish I would’ve been advised of this prior to the sale as I would’ve paid cash. There was no sign posted anywhere stating that they charged $1.50 for a debit card transaction and I was not notified verbally. I have a big big problem with this and it is a shame because this store...