Herbology Cannabis Co. West Branch - Recreational Cannabis Dispensary — Local services in West Branch

I wanna thank a few people actually in this review, Topher ,christopher, Emilio, Iria, And the crew that were working today. I go to dispensarys alot, And I encounter alot of different “happy” budtenders. Its not hard to figure out who’s actually interested in what youre saying and who would rather just get a nice tip. But these people have been the warmest, sincerest, friendliest, and by far most caring cast of budtenders Ive ever encountered. Upon my first visit I was greeted by Emilio who took me on a tour of the goodies. I gave him my budget and he worked with me to maximize my benefits for my dollars spent. He even conversed with me about different strains hes tried and which ones I had and how we enjoyed them etc, I got a couple freebies for the Happy Hour which I didnt even know about, So I was doubly surprised and perfectly content on my first Visit.

Today being my Second Visit I was greeted by Iria, a welcoming and warm smile, A pep in her step, And an ear to listen to my preferences for the product I was seeking. I explained to her my medical conditions and the pain areas, and immediately she knew which ones to grab. She took my concerns seriously about products I tried and did not care for because of negative effects, and she explained to me why those products effected me like that. (Live Rosin Gummies) She was extremely knowledgeable and very humble in her customer service. When I was leaving I told her I would write out a review, (See? I told you I would) And then I casually called out to everyone for them to stay warm and be safe, everyone (even the budtenders I had not interacted with prior) bid me the same, And even said “I hope you feel better, Have a great day and thanks for stopping by, take care” etc). I had to stop and smile because I walk with a cane on my good days and a walker on my bad days. I walked in there in my pajamas, an old hoodie, My hair pulled into a ponytail, With sneakers and a very tired expression. I did NOT look my best. (Definitely not my shining moment) But these people looked beyond all that and treated me with the warmth and respect and care that a loving family would. And I truly felt 100% comfortable in their care with ALL my Herbal and otherwise Cannabis needs. Ya’ll are my heros!

Thank you so much for all the positivity and support and encouragement that you bring to our communities! Yall dont get enough recognition! You hear ys at our best and worst times, and yes we spend money there but you hook us up with exactly what we need to get a step up and keep our heads afloat. Thank...

How my 4/20 was ruined by Herbology my husband and I went in on 4/20 because they were having a 300$ give away stood in line for hours him and I bought the same thing yet I was told I had to buy one more item after I spent the $20 he said I had to then the guy says I have to spend $21 so I’d have to buy something else to get the freebies after he said $20 but yet my husband didn’t he spent the twenty .”so I did as he told me then I get huge sticks in one bag . he messed up and gave me double of the wrong stuff instead of what I asked for looked up everything they gave us for free (oh and they said there was stuff in the bag and there wasn’t but there tag on the outside said what was in the bag they couldn’t even get that right )to see if it added up to the $300 they said they were giving away it only came to $95 tops that’s without the missing items with it would be $100 and that’s being full price for the shake ounce we got not even bud so that was flat out deception and sample gummies not even full packs right there.wast of time for $95 when I could have went somewhere else that was giving what they said they were giving away unlike these guys I wonder if I could sue them for false advertisement and ruining my 4/20 only good thing was the tacos we got but that wasn’t $205 worth sure would like to know were the other $205 worth of my freebies went to so mad 😡 people’s lies know we’re I won’t be next year...

I recently had the pleasure of being assisted by Matt, a budtender at Herbology West Branch, and I couldn't be more impressed with his exceptional service. From the moment I approached the counter, Matt greeted me with a warm smile and a genuine enthusiasm for cannabis. His extensive knowledge of the products was evident as he patiently answered all my questions, providing detailed information about various strains and their effects.

What truly set Matt apart was his personalized approach. He took the time to understand my preferences and needs, ensuring that the products he recommended were tailored to my specific requirements. His professionalism and friendly demeanor made the entire experience enjoyable and educational.

I left the dispensary feeling confident in my choices, thanks to Matt's expert guidance. It's clear that he is passionate about his work and dedicated to helping customers find the perfect products. I highly recommend seeking out Matt's assistance for an outstanding...