Boka Restaurant Group — Local services in West Chicago Township

I hosted a group of 25 yesterday at Duck Duck Goat and things did not go as expected... unfortunately, the restaurant had a plumbing issue causing it to have to close midway through our event. While unexpected and not ideal, the events team was truly phenomenal. Kelsey came to me with apologies, a solution, and an offer to "make things right." She was professional and calm. She personally walked my guests to another location so the festivities could continue. This is what the hospitality industry is about... things don't always go right but you still find a way to make it work, and Kelsey did just that. The group I hosted yesterday was family but as a meeting planner for an organization in Chicago, I will 100% bring groups to any Boka restaurant in the future.

A special shout out to Casey, our incredible server, who was beyond kind and DAMN GOOD at her job. You made it all look easy and moved with such grace, even when everyone needed something different at the same...

I would highly not recommend. Like it’s 0/10 with Boka group. The management and service was terrible and had us waiting for things quite a while. not what I expected but unprofessionalism is what I got. Food is high quality but was not handled with care at all. They are highly unprofessional and just want to earn a quick buck. I’d look somewhere else before. Service staffed looks very sloppy and is just not a good look for upscale or high quality catering. You definitely don’t want these ppl running your wedding and receptions. They were late setting up, doing things last minute, and just had very little sense of urgency. Tons of scrambling amongst the staff. Look...

We worked with BRG for our wedding anniversary and had an absolutely stellar experience! Shawn and the entire team were communicative, friendly, enthusiastic, and warm from the moment we reached out. Not only were they our caterers for our 80-ish person event at Promontory Point, they were our de-facto party planners! They advised us on where best to put tables, what to expect with guest flow, how much folks usually eat/drink, and - best of all, because they knew the space - all the quirks of the building. Our special day was stress free and everything we hoped for. I recommend them highly for anyone planning a special day/event. Worth...