Citydog! Club — Local services in West Hollywood

I'm retired now, but when I did work for a VERY important University administrator, he gave me this advice when I became a supervisor: Never evaluate an employee as a 10 out of 10. Nobody will believe you. They will just figure the person is a friend, whatever. So always include an 8 and a 9 no matter how good they are.

Keeping that in mind, I still graded CityDog Club WeHo as a 5 out of 5 because I can't think of a single reason that I could justify/explain a 4. We live nearby and my dog gets excited to think he's going in when we go shopping/walking on the street and can look in the windows. He is not at all hesitant to go into their door---arriving is always a suprise for him because I don't know how to tell him in advance he's going. In the beginning I was afraid he wouldn't "talk" to me at the end of a visit because of my dropping him there. Not at all. He is happy to see me, but always gives Fiona a backward glance so she knows he really likes her too.

Having this available as an option instead of feeling bad if I have to leave my (only) dog alone for a long part of the day is great. Also, the overnight is reasonable enough that I enjoy using it if we go out to dinner or a movie and know I don't have to rush back to rescue him. Sleeping late (I usually walk him at 6 am, but they do that before I pick him up) is also a...

I had a bad experience with daycare. Our 6lbs puppy checked in to the playpen and was constantly getting barked and chased after by about 30 other dogs within a minute of boarding. Our puppy was screaming in fear and hide under one of the platform beds, refusing to come out. Luckily, the playpen had transparent glass walls so I was able to observe and inform the staff immediately. There was no one in the playpen to monitor. Some of these dogs are large, 30-40 lbs, even though they claimed that dogs are separated by sizes. The staff spent more than a minute trying to get our pup out of the platform bed as other dogs are constantly piling over. We ended up withdrawing from the daycare with our pup limping on his right foot. It was surprising that the staff recommended sending our pup to the playpen instead of the individual suites because it was "better" but turned out to be a traumatic experience for our pup and us. This place is unprofessional and understaffed for daycare. I will avoid Citydogs...

My Papillion, Macchiato, had his first of many visits at the West Hollywood, Citydog. I was in need of a qualified groomer who knew how to trim a Papillion with precision. Not only did I and Macchiato get this, but the groomer Jess also won his heart. She has that something special and Macchiato immediately took to Jess. It was his first time at Citydog because I was in need of a new groomer. Jess took Macchiato to the beauty bar and well I haven't seen that look of pleasure and happiness when I picked him up. Jess transformed Macchiato into his natural handsome self. I knew we found a match for Macchiato. Jess did not need instructions, in fact, I listened to her ideas and heard what I would have said. Jess is a pro! We are constantly stopped by people and other dogs (Macchiato loves this, he is such a ham). People are so nice and complimentary of Mac and how handsome he is and will continue to be,...