Okubo's Farm And Greenhouses Inc. — Local services in West Jordan

I was shopping there recently and picked out a beautiful black flowering plant but as I was walking out of the greenhouse, a woman staff member chased after me and snatch it out of my hands. After she grabbed it, she told me this isn't for sale, so I asked why genuinely very confused. She bluntly told me it was reserved for someone else and quickly walked away in the opposite direction. This happened in front of several other people and no further explanation was given. I have been there before and the service was good, but I was so embarrassed by this interaction I put the six other plants I had picked out back and left. I didn't even want to continue shopping because this woman's customer service was so bad. I'm pretty understanding and if I did something wrong or that plant was misplaced I would have understood and not been offended, but the way this was handled was totally unprofessional...

GREAT PRICES! Fairly good variety. Although, the two older ladies working the day I visited, were less than happy I arrived right before closing....... I understand that they were anxious to close up and get home, but I explained that this was my first visit there and was really excited that I had found them. That obviously didn't make a difference what so ever....... Working in customer service myself for many years, I know that IF you want RETURNING customers, you should probably NOT rush, act put out, or be rude to them and be a bit more helpful...... Just MY opinion! When I return, I'll definitely make sure to stop by a little less close to closing time! Maybe that will make ALL the...

I have been going to Okubos for over 30 years and took my little kids with me. Some say it was always fun. One of my daughters goes there also. My sister does. Their prices are exceptional. I love that they grow all their own plants. I buy starts of vegetables, fruits and flowers every year. Their broccoli starts that are established in my garden stay alive during the summer, even though some bolt. They also produce side shoots. Some have even wintered over and have grown again. I buy their ready made flower baskets some years and other years I make my own with flowers I buy from them. My strawberries (everbearing) are still going strong after 10 years. I love how helpful...