Michael Kors Outlet — Local services in West Palm Beach

Very disappointed! This was my 1st time into the new location since it opened . To be greeted with “ Hi jsit to let you know we close in 20 mins . “ Wow I’m thinking so would you like me to leave ? So I looked for a moment . Went next door to Coach to look before making up my mind . By the way Coach didn’t warn me about closing time yet asked if I needed help looking for something special .and offers to show a new collection . I then went back to MK as I decided what I wanted and again was greeted with “ jsit to let you know we will be closing about 10mins “. I knew what I wanted at this point , grabbed the bag I wanted processed to counter . Waiting n waiting to be checked out as both people had customers . The one gentleman had several purchases and asked the lady if she wanted To go ahead and take me Sind eu only had the one bag and had been waiting f. She replied No Alex I will finish you up and she help them when she is done . So she apparently knew him . And I continue to wait ( because I was reminded how long o had to shop ) they then took the bags to back something about they weren’t being shipped out til the next day . So I continue to wait ( at one point my husband turns to me to say “ maybe we should just leave its 7 pm and they are closed so they probably don’t wanna check us out either !) … I grinned as he was being sarcastic .finally I’m helped and then she runs up to front door to unlock the door cause they didn’t want anyone else to come in . Which is a FIRE SAFETY issue they locked me in a store that has a sign posted in the front “ doors must remain unlocked while occupied “ hmmm Oh by the way we stopped in for a anniversary gift for myself after dinner that my husband wanted to get me . We are both in retail and was felt Unwanted, unwelcome and not how I wanted to end my anniversary! So I...

Horrible customer service! They only wait on people who are dressed classy! I went in to buy 5 pairs of Shoes/Boots and no one would help me. I stood there for 20 minutes but nope I wasn't dressed well enough for anyone to help me. I finally decided to leave and it was as I was headed to the door did an employee see my expensive purse did she ask if I needed help finding something. I just kept walking and I heard her say "Guess Not". My advice is to stay away from this Outlet Store. If you want help dress up or they ignore you! They missed out on me spending my money because I didn't dress up...

Chanah Crossman helped with the purchase of my first backpack and my mother’s birthday present today. After several changes of purse straps and trying different purses she found one my mother absolutely loved:Jet Set Travel Lg Messenger w/matching Trifold Lg wallet. Chanah was the most patient, sweet, helpful, and professional person throughout our entire visit ensuring we were happy with our selections. The store also honored the MichaleKors VIP 10% discount which added to the above reproach service and added to a wonderful savings experience. Honestly, I can’t wait to come back to this...