BoConcept Princeton — Local services in West Windsor

Beautiful high-end furniture. We purchased a bar table and two stools online and despite the pandemic, the delivery was within reasonable time for imported made-to-order furniture (usually 12 - 16 weeks ETA). They put in effort to deliver before the end of 2020, allowing us to celebrate the new year with our new shiny furniture.

The customer service is very responsive (about 24 hours on weekdays). They will make sure everything is right. We wish they would have a few more options to resolve small issues but it seems they have some restrictions in what they can do as a franchise. This is the only shortcoming that we have experienced, and we hope they can think of more environmentally friendly ways (beyond a gift card) to correct minor damage than ordering a replacement part.

All-in-all, we are very happy...

5 star service. I ordered a complete living room set and counter chairs during the supply chain crisis. The furniture arrived 5 months later but my new construction got delayed by a further 7 months. I had to keep pushing back delivery. Marianne helped me with the choice of furniture and then Peter handled the delivery. Courteous, professional and willing to postpone delivery at least 3-4 times. The ultimate extension of this courtesy was delivering my furniture on my day off even though it was not their scheduled delivery day. Furniture arrived well packed, undamaged and very much to my liking. I chose firm seating more along modern but leaning-toward-traditional pieces that have fit in very well indeed. I could not be more pleased with the...

We recently updated our Living Room as we were looking for a more modern and fresh design to the room. We came to BoConcept for some ideas and immediately fell in love with their furniture designs. We worked with their Manager and Interior Designer, Maryanne, whom was simply exceptional ! Using computer graphics, she was able to recreate our room with our furniture selections making the whole experience that much easier. Well we are loving our comfortable new space and highly recommend to check out BoConcept for your room. Thank you Maryanne ,...