Verizon Business Services — Local services in Westfall Township

The dude (I think his name was Erme) who was working the counter today, 10/26 at 1:30pm, with his trainee was horrendous. My husband and I came in to pick up our new iPhones. Dude immediately asked if we had an appointment, as iPhone set up can take time. We did not have an appointment, and I have set up multiple iPhones in the past so how hard could it be? Oh boy. In the proceeding hour and a half we sat in the store trying to set up our phones, dude was useless. Did I say that NO ONE walked in to set up a phone while we were there? Dude had no appointments. Was annoyed whenever we came up to him with an issue. Not once did he ask how it was going. He and his buddy sat and watched the football game the entire time. All he cared about was collecting our money. Worst customer...

Thank you Trevor and Mo for the wonderful experience today! This store is absolutely the Best! We were in and out in less than an hour and everyone was...

“Mekiah was very good to work with, he was attentive and did everything...