The staff is not helpful, worst service ever. I called yesterday to make an appointment and explain all details; even I mentioned that I was sure that Dr. Mraz was on my insurance because I had already looked for her. I got an email with my appointment, and the receptionist made my appointment with somebody else; I sent a message, and she called me back saying that she explained it to me over the phone, which never happened! She never even mentioned that Dr. Mraz was not taking new patients (she did it after my email); she never said the other Dr, last name (for sure, I would ask in deep to research about the Dr. because it is what I usually do). I am not a child, I have an education, and I know exactly what we discuss in our conversation. She was rude and implied that I was a liar or an idiot; she did not care and said she would go ahead and cancel the appointment. Updated: I decided to call and speak with the Supervisor; I talked to Daisy, and she listened, and she was very helpful, totally different service; she made an appointment for me with the...
Read moreTo say that I leave my appointments with Dr. Robinson elated, would be an understatement. She is so knowledgeable and her bedside manner is unmatched. I have been getting Botox and filler for a few years (I've tried doctors on the upper east side in Manhattan and in Greenwich... always leaving these appointments unsatisfied) and now that I have found Dr. Robinson, I will be a lifelong patient. She will not over inject or push products/services on you. She takes her time to understand what you are trying to achieve and really just wants you to leave your appointment LOVING your face. My results since finding her, have been above and beyond what I could...
Read moreDr. Robinson has been my dermatologist for several years and I highly recommend her to people of all ages for all medical and cosmetic dermatology concerns. Dr. Robinson is brilliant, attentive and kind. She really listens, never seems rushed, and tailors her treatment plans to meet each patient’s unique needs. Dr. Robinson takes the time to explain her recommendations and I have never felt pressured to schedule treatments or purchase products. The results are fanatstic!! My skin, hair and nails have never been healthier, and at 53 I feel more confident about my appearance than ever. Dr. Robinson is...
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