Parents note that you have to understand your child's skin condition and not rely on this office to guide you correctly. I wanted to believe that some of these reviews were not accurate and I wanted to give this office the benefit of a doubt that there service is better than these reviews. Which is why I am taking the time to leave a review and share our experience. We were looking for a pediatric dermatologist, with some hesitance we decided on seeing Dr. Klein. After 1st treatment the condition continued to spread. When the office was called to, we received resistance from the staff to fit the child in sooner than the schedule appointment. After insisting we were finally accommodated to confirm that the condition needed medical attention. There should be a system in place to accommodate this situation. Their follow up process needs to be improved. The next red flag was when two prescription items were sent in to the pharmacy with the incorrect instruction on how to use and apply. I queried this at the pharmacy who stated you need to call the doctor since this is the instruction that was given. The instruction sent to the pharmacy and what was said in the doctor office was different. I called the office left a message about this, no one followed up call after a week. Only to here from front desk about an upcoming appointment. Are they only about getting you in the door for the next bill? With this lack of medical attention, I was concerned that my child was not receiving the best care. When I spoke with Dr. Klein she was very clinical about my concerns only to defend the shortfalls and mistake of her medical team. Rather than being sensitive to the situation, her concern was only to read off the office notes and ignore the prescription mistake and rigidity to accommodate a child’s appointment. Unfortunately, the arrogance of a doctor does not lead to a good practice. These issues lead me to move my child and seek better pediatric care and treatment. Hope this review helps the next parent who is just looking for the best treatment for...
Read moreDr. Klein’s new office is beautiful. She is an amazing dermatologist. She diagnosed a staph infection I had that another derm told me to just put aquaphor on til it went away. Very thorough and patient. If you live in the Fairfield county area and have a chance to check out her and her partner Dr. Robinson you will not be disappointed. They also...
Read moreI live in Branford. I drive all the way to Westport to be treated by Dr. Klein. Why? Because this woman SAVED my life. I had a malignant melanoma on my back that I had never noticed. Dr. Klein is a brilliant practitioner who truly cares for...
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